Data Centre Operations Manager

2 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full time
Job Description

We are seeking a highly skilled Data Centre Operations Manager to join our team at Cyberport Hong Kong. As a key member of our IT department, you will be responsible for the day-to-day management and operation of our data centre facilities.

  • Key Responsibilities:
  • Formulate strategy and roadmap to build, deliver and maintain best-in-class data centre environment for supporting high-performance computing systems
  • Develop, implement and maintain governance, policy, standards and procedures in connection with data centre management and operations
  • Serve as a subject matter expert to provide advice on data centre operations, site selection and technical requirements
  • Oversee, manage and maintain data centre facilities including power distribution, cooling, UPS, backup generator power, fire and water leak prevention, HVAC, structured cabling and computing racks
  • Oversee, manage and maintain IT assets and equipment within data centre including processors, accelerators, network, storage and software stack
  • Lead day-to-day data centre management and operations to achieve agreed computational performance, scalability, availability, security and energy efficiency
  • Prepare and manage data centre operations budget, track expenses, identify opportunities for cost optimisation and review operational costs
  • Collaborate with stakeholders to understand data centre requirements; stay informed about industry trends, emerging technologies and regulatory requirements
  • Manage and maintain contractual agreements associated with data centre operations, evaluate effectiveness and quality of service delivery, manage relationship with service providers
  • Monitor, analyse and report operational and security events and alerts; manage and respond data centre incidents and breaches
  • Assess and mitigate risks associated with data centre operations to achieve business continuity, security safeguard and operational resilience
  • Evaluate the effectiveness and quality of data centre operations, identify areas for improvement and implement corrective actions whenever necessary
Requirements

We are looking for an experienced professional with the following qualifications:

  • Requirements:
  • 10+ years of proven experience as a Data Centre Operation Specialist or similar role in a large scale 24/7 data centre environment
  • Bachelor's degree or above in computer science, engineering, information and communication technology related fields
  • Strong expertise in data centre management and operations, preferably in a high-performance computing environment
  • Proven experience in managing data centre facilities, infrastructure and IT equipment to support high-performance computing systems
  • Experience in managing contractual agreements associated with data centre operations and maintain relationship with service providers
  • Experience in managing data centre budgets, asset and inventory management
  • Familiarity with data centre facility management software, security protection and defence tool sets, IT service management platform to maintain data centre operations
  • Knowledge of data centre industry standards, regulations, security safeguards and good practices such as Uptime Institute, TIA-942, ISO27001, incident and problem management, business contingency planning, operational resilience and site disaster management
  • Knowledge of industry-standard interconnects and network fabrics to support high-performance computing systems
  • Knowledge of high-performance computing software stack components such as compilers, runtime systems, job schedulers, and scientific libraries
  • Excellent problem-solving abilities to analyse and address complex performance, availability, security and scalability challenges
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts

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