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Relationship Manager Assistant

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Bank of Singapore Full time
Job Description

We are seeking an experienced Relationship Manager Assistant to join our team at the Bank of Singapore. The successful candidate will have a strong background in client service, operations or sales support and possess excellent communication and customer service skills.

Key Responsibilities:
  • Maintain systems and controls to ensure the Bank complies with rules and regulations in accordance with SFC Code of Conduct and HKMA guidelines.
  • Observe BOS policies and regulations at all times, including code of conduct, suitability, cross-border restrictions and relevant ordinances of HK and Singapore.
  • Understand the risk profile of clients and act as a gatekeeper to ensure full compliance of sales processes.
  • Keep client profiles and documentation complete, accurate and up-to-date.
  • Contribute to the team's compliance standards by briefing new team members on key procedures.
Competence Requirements:
  • Minimum 3-8 years' related experience in client service, operations or sales support.
  • Understanding of basic financial products and services is essential.
  • Knowledge in credit, sales and marketing is preferable.
  • Analytical, meticulous and detail-oriented individual with excellent communication and customer service skills.
  • Fluency in Mandarin is essential for handling Greater China Markets.
What We Offer:
  • A competitive salary package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a reputable bank in Singapore.