Hospitality Service Associate

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

About Shangri-La

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Shangri-La is a renowned hotel group with a rich history of delivering exceptional service to its guests.

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Job Summary

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We are seeking a highly motivated and experienced Hospitality Service Associate to join our housekeeping team.

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The successful candidate will have a minimum of one year of relevant experience in the hotel industry, preferably in a supervisory or leadership role.

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In addition to their technical skills, the ideal candidate will possess excellent communication and teamwork abilities, as well as be willing to work varied shifts.

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Key Responsibilities

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  • Oversee the daily operations of the housekeeping department, ensuring that all rooms are cleaned to the highest standards.">
  • Maintain a high level of customer satisfaction through effective communication and issue resolution.">
  • Conduct regular staff meetings to discuss performance, provide feedback, and set goals.">
  • Foster a positive and inclusive work environment, promoting teamwork and collaboration among colleagues.">
  • Develop and implement processes to improve efficiency, productivity, and quality within the department.">
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Requirements

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  • Minimum one year of relevant experience in the hotel industry, preferably in a supervisory or leadership role.">
  • Excellent communication and teamwork abilities.">
  • Willingness to work varied shifts, including evenings, weekends, and holidays.">
  • Possession of relevant qualifications or certifications, such as OSHA or HACCP.">
  • Ability to lift up to 50 pounds and stand for long periods.">
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Benefits

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We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, plus comprehensive benefits, including medical, dental, and vision insurance, paid time off, and opportunities for career growth and development.

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Other Information

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All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.


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