Hospitality Service Associate
3 weeks ago
About Shangri-La
">Shangri-La is a renowned hotel group with a rich history of delivering exceptional service to its guests.
">Job Summary
">We are seeking a highly motivated and experienced Hospitality Service Associate to join our housekeeping team.
">The successful candidate will have a minimum of one year of relevant experience in the hotel industry, preferably in a supervisory or leadership role.
">In addition to their technical skills, the ideal candidate will possess excellent communication and teamwork abilities, as well as be willing to work varied shifts.
">Key Responsibilities
">- Oversee the daily operations of the housekeeping department, ensuring that all rooms are cleaned to the highest standards.">
- Maintain a high level of customer satisfaction through effective communication and issue resolution.">
- Conduct regular staff meetings to discuss performance, provide feedback, and set goals.">
- Foster a positive and inclusive work environment, promoting teamwork and collaboration among colleagues.">
- Develop and implement processes to improve efficiency, productivity, and quality within the department.">
Requirements
">- Minimum one year of relevant experience in the hotel industry, preferably in a supervisory or leadership role.">
- Excellent communication and teamwork abilities.">
- Willingness to work varied shifts, including evenings, weekends, and holidays.">
- Possession of relevant qualifications or certifications, such as OSHA or HACCP.">
- Ability to lift up to 50 pounds and stand for long periods.">
Benefits
">We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, plus comprehensive benefits, including medical, dental, and vision insurance, paid time off, and opportunities for career growth and development.
">Other Information
">All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.
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