Retail Operations Director
2 days ago
Bacha Coffee is a renowned luxury coffee brand with a strong presence in Europe and Asia, committed to innovation, creativity, passion, and excellence.
Job RoleWe are looking for an experienced Operations Manager to lead our luxury business in Hong Kong, responsible for managing all aspects of the business in accordance with directions and visions from the Singapore Headquarters.
- Main Responsibilities:
- Maximize financial performance, guest satisfaction, and employee development within the Company's standards.
- Implement the merchandising plan covering product mix, marketing, and distribution to achieve target revenue and brand value proposition.
- Direct PR and marketing campaigns effectively to achieve maximum returns.
The ideal candidate will possess:
- Excellent Communication Skills: Strong written and spoken English skills.
- Relevant Qualifications: Minimum degree holder in Business, Marketing or related discipline.
- Industry Experience: At least 10 years in the F&B industry, preferably in luxury hotels/goods sector.
- Leadership Skills: Ability to build strong business rapport and lead cross-functional teams.
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