Retail Training Expert
1 week ago
Role Description
KOS International Limited is seeking a trained Training Manager to manage our training programs. The successful candidate will be responsible for planning and developing training programs that align sales performance with our company's service standards.
Key Responsibilities:
- Plan and develop training programs to enhance sales performance and customer service standards.
- Collaborate with the retail team to achieve KPIs and provide ongoing support and guidance.
- Implement programs to develop sales professionals in the market, focusing on product knowledge and customer inquiries.
- Provide comprehensive product training and support to the retail team, ensuring they have the necessary skills to address customer queries effectively.
- Maintain accurate records of training programs, participant progress, and evaluation results.
What You'll Need:
- Degree holder in a related discipline is preferred.
- Minimum 5 years of related retail training experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Detail-oriented, flexible, and adaptable to a fast-paced environment.
- Good command of both written and spoken English and Chinese (Mandarin and Cantonese).
Join our team and take the opportunity to grow professionally.
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