Senior Administrator

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Link Group Full time

About the Role

The Senior Administrator is a key position within Link Group, responsible for processing and administering retirement solutions with accuracy and efficiency. This role requires a high level of expertise and attention to detail, with a focus on delivering premium customer service.

Key Responsibilities

  • Process and administer retirement solutions with accuracy and efficiency
  • Provide expert processing of administration work across a range of functions
  • Resolve complex issues beyond the skills, knowledge, or authority of other team members
  • Act as a reference point for other staff members for escalated service issues
  • Provide training and coaching to other team members for skill development

Requirements

  • Minimum 5 years' experience in a corporate or professional services environment
  • Higher diploma or associate degree in any discipline
  • Intermediate knowledge of MS Office and other software packages
  • Previous experience in processing high volumes of data
  • Excellent accuracy and attention to detail
  • Proven ability to solve complex problems and deliver innovative solutions

About Link Group

Link Group is an inclusive employer that values diversity and promotes a flexible and blended work environment. We encourage and support the various talents and perspectives of our people, and we promote a culture of continuous improvement and growth.



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