Senior Administrator
1 month ago
About the Role
The Senior Administrator is a key position within Link Group, responsible for processing and administering retirement solutions with accuracy and efficiency. This role requires a high level of expertise and attention to detail, with a focus on delivering premium customer service.
Key Responsibilities
- Process and administer retirement solutions with accuracy and efficiency
- Provide expert processing of administration work across a range of functions
- Resolve complex issues beyond the skills, knowledge, or authority of other team members
- Act as a reference point for other staff members for escalated service issues
- Provide training and coaching to other team members for skill development
Requirements
- Minimum 5 years' experience in a corporate or professional services environment
- Higher diploma or associate degree in any discipline
- Intermediate knowledge of MS Office and other software packages
- Previous experience in processing high volumes of data
- Excellent accuracy and attention to detail
- Proven ability to solve complex problems and deliver innovative solutions
About Link Group
Link Group is an inclusive employer that values diversity and promotes a flexible and blended work environment. We encourage and support the various talents and perspectives of our people, and we promote a culture of continuous improvement and growth.
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