Customer Service Representative
5 days ago
Rosewood Hotel Group is seeking a skilled Reservation Sales Agent to join our team. This role requires excellent communication skills, product knowledge, and the ability to work in a fast-paced environment.
Key Responsibilities- Supporting the Reservations Manager: Assist with daily operations, including responding to customer inquiries and resolving issues in a timely manner.
- Respond to Customer Enquiries: Engage with customers via phone, addressing their queries and converting them into bookings while adhering to hotel call standards.
- Product Knowledge: Possess a thorough understanding of the hotel's amenities, services, and offerings, utilizing this expertise to describe them effectively to customers.
- Task Completion: Fulfill all tasks outlined on the shift checklist and sign off once completed.
- Education: Bachelor's degree in Hospitality Management or equivalent.
- Work Experience: Relevant experience in a luxury hotel setting is preferred, although fresh graduates are also welcome.
- Language Skills: Excellent command of Cantonese, Mandarin, and English is essential for effective communication with guests.
- Career Advancement: Candidates with more experience may be considered for the Senior Reservation Sales Agent position.
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Customer Service Representative
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeCustomer Service RepresentativeThe BOC Group Life Assurance Company Limited is looking for a Customer Service Representative to join our team. This role involves handling enquiries and feedback from customers and bank representatives, delivering quality customer service.We are seeking a candidate with excellent customer-service mindset, effective...
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Customer Service Representative
2 weeks ago
Hong Kong Island, Hong Kong SAR China KGI HONG KONG LIMITED Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Private Client Services. As a key member of our team, you will be responsible for providing quality and professional customer services to clients, including order placing and IPOs processing.Responsibilities:Provide exceptional customer service to clients...
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Customer Service Representative IT
1 week ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob Summary:We are seeking a Customer Service Representative IT to join our team at Classy Wheeler Limited. As a key member of our IT department, you will be responsible for providing exceptional support to our customers in Hong Kong and China.The ideal candidate will have excellent communication skills, a strong knowledge of IT systems, and the ability to...
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Executive Customer Service Representative
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Life Full timeWe are looking for an Executive Customer Service Representative to join our team at Chubb Life.This role involves handling customer enquiries, resolving issues, and providing accurate information and explanations.The successful candidate will possess excellent communication and problem-solving skills, and be able to work effectively in a fast-paced...
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Customer Service Representative
7 days ago
Hong Kong Island, Hong Kong SAR China Liberty Mutual Insurance Full timeJob Description:We are seeking a skilled Customer Service Representative to join our team at Liberty Mutual Insurance.This role will be responsible for handling customer inquiries, resolving issues, and providing quality advice on insurance products.The ideal candidate will have excellent communication skills, be detail-oriented, and possess a strong sense...
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Customer Service Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ETIMADEN ASIA PACIFIC LIMITED Full timeJob Title: Customer Service Representative/Sales CoordinatorCompany Overview:ETIMADEN ASIA PACIFIC LIMITED, a foreign subsidiary of Eti Maden, a leading global boron supplier, is seeking a Customer Service Representative/Sales Coordinator to join our dynamic team. Eti Maden specializes in providing refined boron products and solutions across the Asia Pacific...
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Customer Service Representative
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Fuse Recruitment Full timeWe're seeking an experienced Customer Service Representative to join our client's team on a temporary to permanent basis. As a key member of the customer-facing team, you will be responsible for providing exceptional support to clients through phone calls, answering queries, and resolving issues in a timely and professional manner.As a skilled communicator,...
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Customer Service Representative
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeJob Summary:The Customer Services Officer is responsible for delivering quality customer service by handling enquiries and feedback from customers and bank representatives.About the Role:This entry-level position requires a Diploma or above qualification, preferably with professional insurance experience.Excellent customer-service mindset and effective...
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Customer Service Representative
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China POLA ORBIS TRAVEL RETAIL LIMITED Full timePOLA ORBIS Travel Retail Limited, a leading company in the travel retail industry, is seeking an experienced Customer Service Representative to join their team. This role involves providing exceptional customer service and support to clients across the region.The ideal candidate will have at least 2 years' experience in commercial/sales admin/customer...
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Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeAbout the JobWe are looking for a skilled Customer Service representative to join our team in Hong Kong. As a Customer Services Officer, you will be working closely with customers and bank representatives to provide excellent service and resolve any issues that may arise.Key Responsibilities:Handle customer enquiries and feedback in a professional and...
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Customer Service Representative
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeAbout the Role:We are seeking a skilled and motivated Customer Service Representative to join our team at Dah Sing Bank. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers through multiple channels, including inbound phone banking, eBanking, Mobile Banking, ATM, email & social media...
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Insurance Customer Service Representative
2 weeks ago
Hong Kong Island, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeAt BOC Group Life Assurance Company Limited, we're seeking a highly skilled Customer Services Officer to join our team.Key ResponsibilitiesProvide exceptional customer service to policyholders and bank representatives.Analyze customer feedback and develop solutions to improve service quality.Requirements:Diploma or above with professional insurance...
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Executive Cash Services Representative
5 days ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeWe are looking for an accomplished Executive Cash Services Representative to join our team at International Executive Service Corps. As an expert in cash management and transaction banking development, you will be responsible for driving the acquisition of new non-borrowing corporate and SME accounts to grow revenue streams.You will work closely with other...
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Customer Service Representative
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full timeJob Description:We are seeking a highly motivated and detail-oriented Customer Services Officer to join our team at The Board of Management of the Chinese Permanent Cemeteries.Main Responsibilities:Provide exceptional customer service to clients and members of the public, responding to enquiries and complaints in a timely and professional manner.Assist in...
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Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong EV Power Limited Full timeHong Kong EV Power Limited is seeking a highly skilled and dedicated Customer Service Representative to join our team.Key Responsibilities:Create and maintain comprehensive databases containing consumer information.Conduct thorough reviews of processed data and verify documentation.Collaborate with cross-functional teams to provide exceptional support to...
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Customer Service Representative
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Life and Careers Full timeJob OverviewWe are seeking an experienced customer service representative to join our team at Standard Chartered. In this role, you will be responsible for handling customer inquiries and providing solutions to their banking, credit, and investment needs.Your primary focus will be on delivering exceptional customer service through various communication...
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Hong Kong, Central and Western District, Hong Kong SAR China Mouser Electronics Full timeJob Description:We are seeking a dedicated and detail-oriented Financial Service Representative to join our team. As a key member of our Customer Service Team, you will work closely with corporate departments to provide exceptional service and support to our customers.Main Responsibilities:Customer Account Management:Process customer orders efficientlyManage...
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Customer Service Representative
1 day ago
Hong Kong Island, Hong Kong SAR China Bloomberg Full timeBecome a part of our Customer Service Team and help us make a difference in the lives of our clients.Bloomberg delivers data, news and analytics through innovative technology and provides real-time financial information to more than 325,000 subscribers globally. As a Customer Service Representative (Japanese Speaker), you will play a vital role in ensuring...
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Insurance Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeWe are seeking a motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. The successful candidate will be responsible for handling customer enquiries and providing quality service. This role is ideal for those who enjoy working with people and have excellent communication skills.Responsibilities:Handle...
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Customer Experience Representative
5 days ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeCareer Opportunities: Customer Experience Representative (171212)Our company is dedicated to delivering exceptional customer experiences through our distinctive Asian hospitality. We operate five properties in Hong Kong, offering a range of options across different brands.We invest heavily in the learning and development of our colleagues, with a focus on...