IT Support Team Lead

2 days ago


Hong Kong Island, Hong Kong SAR China eTeam Full time

As a Technical Operations Manager at eTeam, you will be responsible for supervising a team of IT professionals who provide end-user support services. This role requires strong leadership skills, technical expertise, and excellent communication abilities.

About the Role

The Senior IT Service Delivery Manager will oversee the delivery of IT services to clients in the APAC region. This involves maintaining effective communication with clients and internal teams, ensuring timely resolution of issues, and providing regular performance reports.

  • Manage a team of IT professionals to deliver exceptional customer service
  • Maintain strong relationships with clients and internal stakeholders
  • Develop and implement service operation procedures and documentation
Qualifications

To succeed in this role, you will need:

  • At least 5 years of experience in providing end-user IT support services
  • Excellent leadership and communication skills
  • A good understanding of IT service management principles


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    About Classy Wheeler LimitedWe are a leading international legal firm seeking a skilled IT Support Team Lead to join our team. As a key member of our IT department, you will play a vital role in providing top-notch technical support to our employees.Key Responsibilities:Provide first-line technical support to internal employees via phone, email, and remote...


  • Hong Kong Island, Hong Kong SAR China PALO IT Full time

    Job DescriptionPALO IT is a global technology consultancy that crafts tech as a force for good.We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit.We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified...

  • Team Lead

    4 days ago


    Hong Kong Island, Hong Kong SAR China Bloomberg Full time

    Team Lead - Fixed Income Corporate Actions, Hong KongLocation: Hong KongBusiness Area: DataRef #: 10042616Description & RequirementsBloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for...


  • Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    PALO IT is a global technology consultancy that empowers businesses to achieve their goals through innovative technology solutions.Job DescriptionWe are seeking a senior developer with extensive experience in React Native/Typescript to join our team.As a senior cross-platform developer, you will be responsible for initiating development projects, carrying...


  • Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    PALO IT is a pioneering global technology consultancy that harnesses the power of tech to create a positive impact on the world. Our mission is to design, develop, and scale digital products and services that drive value across people, planet, and profit.We pride ourselves on being agile, resilient, and robust, with a unique culture that fosters...

  • IT Support Lead

    2 days ago


    Hong Kong Island, Hong Kong SAR China eTeam Full time

    Get AI-powered advice on this job and more exclusive features.Senior Information Technology Recruitment Consultant For APAC RegionResponsibilities:Supervise a team of IT Deskside support, service desk support and admin (a team at around 20 ppl) Provide technical and management guidance.Maintain communication with the client's IT EUS Manager and Kyndryl...


  • Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    About This OpportunityWe are seeking a senior developer with extensive experience in React Native/Typescript to join our team. As a member of our team, you will play a key role in shaping the future of technology at PALO IT. You will be responsible for initiating development projects, carrying out scoping studies, implementing architectures and writing...

  • UAT Team Lead

    6 days ago


    Hong Kong Island, Hong Kong SAR China Cognizant Full time

    Cognizant is seeking a UAT Team Lead to lead our UAT team in delivering high-quality products and services. The ideal candidate will have experience in leading end-to-end UAT test management, including requirement analysis, test planning, test scenario and test case development, test execution, defect management, test reporting, and test...


  • Hong Kong Island, Hong Kong SAR China Bloomberg Full time

    Job OverviewWe are seeking an experienced Data Management Team Lead to join our team in Hong Kong. As a key member of our Fixed Income Corporate Actions Data team, you will be responsible for delivering high-quality data and analytics to support our clients.About the RoleIn this role, you will lead a team of data professionals to develop and implement...

  • Marketing Team Lead

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full time

    We are seeking a Marketing Team Lead to join our team at Ogilvy. In this role, you will be responsible for leading marketing efforts and developing innovative strategies to drive business growth.Key ResponsibilitiesThis role involves:Developing and implementing marketing strategies and campaignsManaging project teams and ensuring quality controlProviding...


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    We are seeking a skilled Customer Service Team Lead to join our team at Classy Wheeler Limited.About the JobThis is a leadership role that requires someone to maintain strong customer relationships, improve services, and meet customer satisfaction requirements.The successful candidate will perform technical tasks such as troubleshooting, administrative tasks...


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Description: At Classy Wheeler Limited, we are seeking a skilled Senior Software Architect to join our team. The ideal candidate will have expertise in front-end frameworks and back-end technologies, with a strong background in database management and leadership skills.Responsibilities:Web Application Development: Develop high-volume customer-facing web...

  • Loans Team Lead

    7 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

    Company Overview: Mitsubishi UFJ Financial Group (MUFG) is a leading global financial institution with a commitment to innovation and excellence.About the Job:Project Leadership: Lead projects and act as a representative for the Loans Operations department.Technical Expertise: Serve as a technical expert, review complex transactions, supervise team...


  • Hong Kong Island, Hong Kong SAR China KGI 凱基 Full time

    We are looking for a highly skilled Financial Markets Operations Specialist to join our team at KGI 凱基. As a key member of our team, you will be responsible for supporting and overseeing the end-to-end trading lifecycle, including trade booking, monitoring, validation, workflow control, break investigations, settlements, and more.You will also support...

  • Sales Team Lead

    5 days ago


    Hong Kong Island, Hong Kong SAR China PERSOLKELLY Full time

    Senior Manager, Sales OverviewPERSOLKELLY seeks an accomplished Senior Manager, Sales to spearhead business development in the Freight Forwarding industry. The ideal candidate will possess exceptional leadership skills, strategic vision, and a deep understanding of global sales dynamics.This role demands a seasoned professional with a strong track record in...


  • Hong Kong Island, Hong Kong SAR China Avature Full time

    Bloomberg, a global leader in business and financial information, news and insight, is seeking an exceptional Data Service Delivery Team Lead to join its Enterprise Services team.About the RoleThe successful candidate will be responsible for leading a dynamic team of Technical Support Specialists, providing escalated technical support, understanding client...

  • Technical Team Lead

    6 days ago


    Hong Kong Island, Hong Kong SAR China Stefanini, Inc Full time

    As a Technical Team Lead at Stefanini, Inc., you will be responsible for handling Deskside Technicians and ensuring that all deliverables are being met. You will create a cohesive team environment through consistent management and coach and counsel direct reports, providing feedback, conducting performance evaluations, training, mentoring, and handling...


  • Hong Kong Island, Hong Kong SAR China Bank of China Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Dealer (Head of Southeast Asia) to lead our Southeast Asian operations and drive business growth.The successful candidate will be responsible for developing and implementing business strategies, managing risk, and ensuring ongoing compliance with regulatory requirements.Key...

  • Software Team Lead

    5 days ago


    Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    Job DescriptionAt Classy Wheeler Limited, we are seeking an experienced Software Manager to lead our software development team in designing and delivering mission-critical projects.The successful candidate will be responsible for managing the day-to-day activities of the team and developing emerging technologies such as AI and video analytics.6+ years of...


  • Hong Kong Island, Hong Kong SAR China Kody Full time

    About the RoleThis position involves managing the daily activities of our office, ensuring that everything runs smoothly. Key responsibilities include overseeing office facilities, handling IT setup and basic HR support, and providing administrative assistance to the team.