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Hospitality Operations Director

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full time

The Peninsula Hong Kong is renowned for its iconic status and luxurious amenities. As a Guest Experience Manager, you will be instrumental in shaping our guests' perceptions of our hotel through personalized attention to detail and exceptional service.

With a minimum of 5 years' experience in a similar role, you will bring a wealth of knowledge and expertise to our Concierge team. Your excellent communication skills, both written and verbal, will enable you to build strong relationships with our guests and colleagues alike.

As a leader within our team, you will be responsible for mentoring and guiding junior staff members to ensure seamless delivery of exceptional service.

Benefits:

  • 17 paid statutory holidays
  • Exceptional market-leading benefits
  • Option of MPF or ORSO retirement scheme