Senior IT Operations Specialist

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China NLS Full time
About the Role

The IT Operations Engineer will be responsible for the day-to-day management of the firm's on-prem IT infrastructure, including servers, storage, and networking. This role will also involve troubleshooting and supporting end-users, as well as monitoring network performance and implementing security measures.

Key Responsibilities
  • Administer, troubleshoot, and support the firm's on-prem IT infrastructure, including servers, storage, and networking.
  • Monitor network performance and implement security measures to ensure optimal uptime.
  • Manage IT service functions and daily operations, including deployment and maintenance of on-premises servers, storage, and networking.
  • Collaborate with vendors for hardware and software procurement and develop and enforce IT security policies.
  • Maintain accurate documentation for system configurations, troubleshooting procedures, and user manuals for software and hardware.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Minimum 5 years of experience in a hands-on IT operations and support role managing infrastructure across Server, End User, Networking, Storage, etc.
  • Strong experience with PC hardware/software troubleshooting, including Windows, MacOS, and Linux.
  • Experience with unified endpoint management tools such as Intune or MobileIron is a plus.
About NLS

NLS is a successful and growing firm with a strong culture and international environment. We offer excellent opportunities for candidates passionate about learning and using cutting-edge technologies.



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