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CB Operations Specialist
1 month ago
We are seeking a highly skilled and experienced Operations Specialist to join our team in Hong Kong. As a key member of our Asset Services team, you will be responsible for ensuring the smooth operation of our business in the APAC region.
About the Role:
As an Operations Specialist, you will be responsible for attending and running a daily escalation forum for the region, reviewing all risk factors surrounding in-flight events and preparing and sending minutes to risk and senior management. You will also be responsible for processing all Corporate Actions/Income on Bond Connect, RQFII, China B, and LGC positions, monitoring events coming in for any exceptions and short fused events, and providing technical support to the process line on a daily basis.
Key Responsibilities:
- Attend and run a daily escalation forum for the region, reviewing all risk factors surrounding in-flight events and preparing and sending minutes to risk and senior management.
- Process all Corporate Actions/Income on Bond Connect, RQFII, China B, and LGC positions.
- Monitor events coming in for any exceptions and short fused events.
- Provide technical support to the process line on a daily basis.
- Identify process improvements, analyze the impact that the changes bring, and provide training to the process line.
- Monitor Nostro and depot breaks, ensure clearance in line with CMR rules and regulations.
- Provide escalation of any risk immediately, acting as the first point of contact for NOC within Hong Kong.
- Ensure all incident reports are submitted in accordance with the Service Level Document.
Requirements:
- 5+ years' experience in Asset Services, must have covered APAC market previously.
- Product knowledge: All products.
- Strong organizational and communication skills.
- Ability to work under pressure, handle multiple priorities and work as part of a team (including remote teams).
- High personal motivational levels.
- Excellent written and verbal communication skills.
What We Offer:
- Flexible working to assist you balance your personal priorities.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
- Training and development to help you excel in your career.