CB Operations Specialist
3 weeks ago
We are seeking a highly skilled and experienced CB Operations Specialist to join our team in Hong Kong. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our daily operations, including attending and running daily escalation forums, processing corporate actions, and providing technical support to the process line.
Your Key Responsibilities:
- Attend and run daily escalation forums to review risk factors surrounding in-flight events and prepare and send minutes to risk and senior management.
- Process all corporate actions on Bond Connect, RQFII, China B, and LGC positions.
- Monitor events coming in for any exceptions and short-fused events.
- Exception processing and onshore forms for corporate action events.
- Provide instruction sign-off on all mandatory with options/voluntary corporate action.
- Identify process improvements, analyze the impact of changes, and provide training to the process line.
- Monitor Nostro and depot breaks, ensuring clearance in line with CMR rules and regulations.
- Provide technical support to the process line on a daily basis.
- Escalate any risk immediately, acting as the first point of contact for NOC within Hong Kong, and pass full information to relevant Hong Kong management contacts.
- Ensure all incident reports are submitted in accordance with the Service Level Document.
- Provide MI where possible/if requested.
About You:
- 5+ years' experience in Asset Services, with a strong background in the APAC market.
- Product knowledge: All products.
- Strong organizational and communication skills.
- Ability to work under pressure, handle multiple priorities, and work as part of a team (including remote teams).
- High personal motivational levels.
- Excellent written and verbal communication skills.
What We Offer:
- Flexible working to assist you in balancing your personal priorities.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
- Training and development to help you excel in your career.
Language: English
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