Service Desk Support Officer 12-Month Contract

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Limited Full time
Job Title: Service Desk Support Officer 12-Month Renewable Contract

Our client, a well-established financial organization, is seeking a skilled Service Desk Support Officer to join their IT team in Hong Kong. As a key member of the service delivery team, you will be responsible for providing first-line technical support to internal users.

Key Responsibilities:

  • Provide prompt and efficient resolutions to technical queries via phone, email, or in-person
  • Assist with user account management, password resets, and access control
  • Offer training and guidance to end-users on technology-related topics

Requirements:

  • Degree in IT, Sciences, or a related field
  • Minimum 1 year of technical support or customer service experience
  • Familiarity with Microsoft products

Benefits:

  • Medical insurance
  • Contract end bonus
  • Annual leave entitlement


How to Apply:

Interested candidates, please contact Cass Tse for more details. For other available opportunities, please visit our website.


  • Financial Analyst

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Informa PLC Full time

    Job SummaryWe are seeking a highly skilled Accountant to join our team on a 12 month fixed term contract. The successful candidate will be responsible for managing funding of a specific project, preparing journals and performing balance sheet reconciliations, and ensuring effective communication between stakeholders.Key ResponsibilitiesManage funding of a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Informa PLC Full time

    Job OverviewInforma PLC is seeking a highly skilled Accountant to join our team on a 12-month fixed-term contract. As a key member of our finance team, you will be responsible for managing funding, preparing financial reports, and ensuring seamless communication between stakeholders.Key ResponsibilitiesManage funding for specific projects, ensuring timely...


  • Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full time

    Job Title: Office Administrative AssistantJob Summary:We are seeking a highly organized and detail-oriented Office Administrative Assistant to join our team at Corporation Service Company. The successful candidate will provide administrative support to our managers and team members, ensuring the smooth operation of our office.Key Responsibilities:Coordinate...

  • Financial Analyst

    3 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Informa PLC Full time

    Job SummaryWe are seeking a highly skilled Accountant to join our team on a 12 month fixed term contract. The successful candidate will be responsible for managing funding of a specific project, preparing journals and performing balance sheet reconciliations, and ensuring effective communication between stakeholders.Key ResponsibilitiesManage funding of a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avance Consulting Full time

    Job DescriptionAvance Consulting is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely and accurate technical support to customers via phone, email, or chat.Respond to customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Société Générale Assurances Full time

    Front Office DeveloperAs a Front Office Developer, you will play a key role in our Equity Derivative Front Office Technology team. Your primary responsibility will be to oversee all agents in the pre-trade lifecycle, ensuring seamless execution of trades. You will work closely with traders and sales teams to respond to requests and implement solutions in JVM...


  • Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full time

    Job SummaryWe are seeking a highly skilled Regional IT Help Desk Support Specialist to join our team at Projob21 Ltd. as a Global Private Bank IT Support Associate.Key ResponsibilitiesProvide first- and second-level IT help desk and mobile support to our North Asia branches with over 480 users.Troubleshoot and facilitate IT support for market data,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full time

    Job SummaryWe are seeking a highly skilled Regional IT Help Desk Support Specialist to join our team at Projob21 Ltd. as a Global Private Bank IT Support Associate.Key ResponsibilitiesProvide first- and second-level IT help desk and mobile support to our North Asia branches with over 480 users.Troubleshoot and facilitate IT support for market data,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Société Générale Assurances Full time

    Job DescriptionVIE Front Office DeveloperSociete Generale Assurances is seeking a highly skilled and motivated Front Office Developer to join our team in Hong Kong. As a Front Office Developer, you will play a key role in overseeing all agents in the pre-trade lifecycle, working closely with traders and sales in a fast-paced...

  • Service Desk Manager

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to join our team at Classy Wheeler Limited. As a key member of our IT department, you will be responsible for managing the Service Desk operation, ensuring that all IT issues are resolved efficiently and effectively.Key Responsibilities:Manage the Service Desk...

  • Service Desk Manager

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Title: Service Desk ManagerAbout the RoleWe are seeking a highly skilled Service Desk Manager to join our team at Classy Wheeler Limited. As a Service Desk Manager, you will be responsible for leading the Service Desk operation, ensuring that all IT services are delivered to the highest standard and that customer satisfaction is consistently met.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Société Générale Assurances Full time

    About the RoleWe are seeking a highly skilled Front Office Developer to join our team in Hong Kong as part of our International Volunteer Program. As a Front Office Developer, you will play a critical role in overseeing all agents in the pre-trade lifecycle, working closely with traders and sales in a fast-paced environment.Key ResponsibilitiesDesign,...


  • Hong Kong, Central and Western District, Hong Kong SAR China W. L. Gore & Associates Full time

    About the Role:We are seeking a highly skilled Service Desk Analyst to join our IT operations team in AP. In this role, you will be responsible for providing technical support and assistance to end-users, resolving IT-related issues, and ensuring the efficient operation of IT resources.Responsibilities:Deliver active and engaged IT service desk support to...


  • Hong Kong, Central and Western District, Hong Kong SAR China EFG International Full time

    Main Responsibilities and Key ObjectivesThis 12-month contract role is focused on providing support to the Private Banking team at EFG International. The successful candidate will be responsible for coordinating and arranging training sessions for Front Office staff and business support functions, ensuring all required staff complete their mandatory training...


  • Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full time

    Job Summary:The Corporation Service Company is seeking a highly organized and detail-oriented Office Administrative Assistant to provide administrative support to our management team and staff. As an Office Administrative Assistant, you will be responsible for coordinating internal events, meetings, and administrative activities, ensuring seamless...

  • Assistant Officer

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job Posting DetailsThe appointees will provide general support to the Library's Access Services Unit. Duties include performing counter duties at service desks, handling reserve requests, performing floor duty to monitor facilities, equipment, and study area, conducting routine physical collection maintenance; and providing clerical and logistics support to...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    Job SummaryWe are seeking a highly skilled and responsible individual to support the coordination and administration of The Bank of East Asia's training programs in our Training and Development Department. The successful candidate will work on a 6-month contract basis, with the possibility of extension based on performance and business needs.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Société Générale Assurances Full time

    Job DescriptionAs a Trainee in our Business Management Office, you will be part of our Global Transaction Banking Asia Pacific team. Your primary responsibility will be to assist in dealing with Operational Risk related topics in coordination with each GTPS Asia desk.Key ResponsibilitiesAssist in producing Operational Risk Committee deck with KPIs covering...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking a talented Front Desk Agent to join our team at The Peninsula Hong Kong. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Welcome guests in a friendly and professional manner, providing exceptional service and...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Peninsula Hong Kong. As a key member of our front office team, you will be responsible for ensuring the efficient operation of our front desk and providing exceptional service to our guests.Key Responsibilities:Manage and...