Exams Operations Coordinator

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China British Council Full time
Job Overview:

We are seeking a skilled Exams Operations Officer to join our team. As an Exams Operations Officer, you will play a critical role in ensuring the effective and efficient delivery of exams within a small or remote exams office location.

Key Responsibilities:
  • Handle confidential materials during multiple exchanges in country/location, adhering to compliance standards.
  • Manage Venue Supervisor engagement, relationship, and performance.
  • Coordinate and manage risk or issue resolution, including customer communication directly or through customer services.

Requirements:
  • Experience working in a busy operational environment delivering high levels of customer service.
  • Ability to ensure compliance, risk, and security standards are monitored and maintained.

About Us:
The British Council is committed to policies and practices of equality, diversity, and inclusion across everything we do. We support all staff to make sure their behavior is consistent with this commitment.

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