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Sales and Customer Care Professional

2 weeks ago

sheung wan, Hong Kong SAR China JPC TEXSON LTD Full time
Role Description
JPC Texson Ltd, a reputable shipping company in Hong Kong, invites applications for a Sales and Customer Care Professional. In this role, you will be responsible for building and maintaining strong relationships with existing and potential customers, driving business growth and improving customer satisfaction.

About the Company
  • JPC Texson Ltd has over 40 years of experience in the shipping industry, providing container feeder, forwarder, and logistics services.
  • The company values its employees and provides a supportive and inclusive work environment.

This role offers an exciting opportunity to work in a dynamic and fast-paced environment, utilizing your excellent communication and problem-solving skills to drive results.


Main Responsibilities:
  • Manage customer relationships, responding to inquiries and resolving issues efficiently.
  • Develop and implement effective sales strategies to drive business growth and improve customer satisfaction.
  • Collaborate with the sales team to achieve sales targets and share best practices.
  • Identify areas for improvement and implement changes to enhance customer experience.

Requirements:
  • Degree or higher diploma in Logistics Management & Transportation or equivalent background.
  • 1-2 years of experience in customer service/sales support/operations in a shipping company.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Knowledge of MS Office and other software applications used in the shipping industry.