Digital Campaign Operations Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China South China Morning Post SCMP Full time

About the Role:

The Business operations team is a key driver of market leading insights, reporting, and campaign optimizations across multiple platforms to sales, agencies, and direct clients.

We are seeking a highly skilled Digital Campaign Operations Specialist to join our team. As a key member of the Business Operations team, you will be responsible for ensuring world-class customer service and delivering campaigns with KPI beating results.

Key Responsibilities:

  • Manage orders from booking through to delivery, including generating, chasing, and inserting advert creative, checking compliance, and monitoring delivery to exceed agreed performance.
  • Deliver market leading insights, reporting, and campaign optimizations across multiple platforms to sales, agencies, and direct clients.
  • Work proactively to ensure that tools and processes in place are fit for purpose, suggesting changes and enhancements as required.

Requirements:

  • Degree holder with minimum 3 years hands-on experience in digital advertising operations.
  • Experience in managing/optimizing performance display campaigns.
  • Working knowledge of digital AdTech, including Google Ad Manager; Salesforce experience a bonus.
  • Great communication skills and ability to build working relationships both internally and externally.
  • Outstanding analytical, decision-making, and problem-solving skills; sharp attention to detail.
  • Ability to present data in an effective, actionable manner and learn new software quickly.
  • Ability to effectively manage time, prioritize tasks, and work within deadlines with little supervision.
  • Proficient in written and spoken English.


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