Digital Asset Operations Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China OSL Full time

At OSL, we are seeking an experienced Digital Asset Operations Specialist to join our team. This role is a critical part of our operations and will be responsible for monitoring and operating the digital asset platform in accordance with established standard operating procedures (SOPs). The ideal candidate will have experience operating systems and platforms in compliance with SOPs and Service Level Agreements (SLAs).

The primary responsibilities of this role include:

  • Monitoring and operating the digital asset platform and other systems or platforms.
  • Managing and executing requests from traders as well as client requests.
  • Ensuring operational requests are serviced and receive appropriate approvals to completion, while meeting SLAs.
  • Reviewing and providing feedback for all SOPs for consistency and accuracy.

In addition to these responsibilities, the successful candidate will also be required to:

  • Understand and adhere to OSL's risk and regulatory standards, policies, and controls.
  • Identify risk-related issues and escalate to management.
  • Prepare and create reporting entries and fill in runsheets.
  • Work variable hours (shift basis) which may be adjusted to accommodate business needs.
  • Process additional backend administrative tasks.

We are looking for a highly organized and detail-oriented individual who can quickly learn and apply new technologies. If you have a passion for operations and are looking for a challenging role, please apply.



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