Strategic Marketing Professional
3 days ago
About Classy Wheeler Limited
We are a leading telecom carrier and IT solutions company, committed to delivering exceptional services to our customers.
Job Title: Strategic Marketing Professional - Customer Retention Specialist
Job Summary:
We are seeking a highly skilled Strategic Marketing Professional to join our team as a Customer Retention Specialist. The successful candidate will be responsible for developing and implementing customer loyalty strategies, analyzing market trends, and driving business performance.
Key Responsibilities:
- Develop and execute customer loyalty marketing strategies and campaigns to retain existing customers and increase revenue.
- Analyze market trends and customer behavior to identify opportunities for growth and improvement.
- Conduct regular analytical reports on service and channel performance to inform strategic decisions.
- Implement and evaluate marketing programs to achieve business targets, including promotional activities to improve new product penetration rates.
- Collaborate closely with internal departments to ensure smooth operation processes and logistics.
Requirements:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- At least 2 years of marketing experience, preferably in the telecommunications/ICT industry.
- Excellent data analytical skills, with proficiency in MS Office applications.
- Creative, self-motivated, good communication skills, and attention to detail.
- Ability to work under pressure, manage multiple marketing programs with tight deadlines.
- Good command of written and spoken English and Cantonese.
Salary: HK$55,000 - HK$65,000 per month (estimated based on industry standards)
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