Transformation Consultant
1 month ago
Transforming Markets Operations
A career-defining opportunity for an experienced Business Analyst to join our dynamic team.
About HSBC
We are a global banking and financial services organization with a presence in 60 countries. Our Markets Operations team plays a critical role in driving the trade lifecycle post-execution, ensuring regulatory compliance, and delivering seamless operational client service.
Job Description
Job Title: Transformation Consultant - Markets Operations
Salary: $120,000 - $150,000 per annum
Location: We operate globally, so opportunities may be available in various locations.
Job Overview
We are seeking a high-calibre professional to join our team as a Transformation Consultant - Markets Operations. As a key member of our MSS Operations Strategy and Change team, you will play a crucial role in leading and managing the delivery of large and complex operational change initiatives.
Key Responsibilities
- End-to-end delivery ownership of prioritized backlogs, including requirements gathering, user story development, solution design, testing support, and continuous improvement.
- Partner with stakeholders across Operations, Change, and IT to ensure collaborative engagement and orchestrate execution across the entire delivery value chain.
- Analyse and prioritize user stories based on business value, technical complexity, and other factors.
- Serve as a liaison between business/operations stakeholders and development PODs to ensure mutual understanding of requirements and priorities.
- Actively contribute to the solution design of the workflow platform to ensure enhancements and features deliver intended business outcomes with minimal technical debt.
Required Skills and Qualifications
To succeed in this role, you will require:
- Proven track record and strong experience as a Business Analyst in Agile environments.
- Experience of working on ServiceNow workflow solutions and awareness of ServiceNow workflow features.
- Strong knowledge of Markets and Securities Services Middle and Back Office, including Fund Services, and Cash Securities operations.
- Experience of being involved in and managed successful delivery of large and complex operational change from initiation to deployment.
- Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and best practices.
- Excellent communication and interpersonal skills to facilitate discussions and negotiate mutually agreeable outcomes.
- Analytical mindset with strong problem-solving abilities.
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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