Hotline Support Specialist
3 days ago
About Our Team:
- At Harvest Personnel Agency, we pride ourselves on our commitment to delivering exceptional customer service and support.
Job Summary:
- We are seeking a highly skilled Hotline Support Specialist to join our team.
Main Responsibilities:
- Provide prompt and courteous hotline services to customers and agents with positive problem-solving capabilities.
Requirements:
- Diploma graduate, with 2 years' customer services experience, preferably in the insurance industry and holding an insurance agent license.
- Pleasant and possessing sound presentation, interpersonal, and communication skills.
- Independent and customer-oriented.
- Able to work under pressure with good time management.
- Proficiency in both spoken and written Chinese and English.
- Candidates with more experience will be considered for the Senior Officer position.
Benefits:
- Negotiable salary.
- Ongoing training and development opportunities.
- Opportunities for career advancement.
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