Exams Operations Specialist

6 days ago


Hong Kong Island, Hong Kong SAR China British Council Full time
Job Overview

We are seeking a highly skilled and experienced professional to join our Exams team as an Exams Operations Specialist. As a key member of our team, you will be responsible for ensuring the effective and efficient delivery of exams within a small or remote exams office location.

Your primary focus will be on handling confidential materials during multiple exchanges in country/location in accordance with compliance standards. You will also manage Venue Supervisor engagement, relationship, and performance, and coordinate and manage any risk or issue resolution, including coordination of customer communication directly or through customer services.

This role requires strong analytical and problem-solving skills, with the ability to work well under pressure and prioritize tasks effectively. You will be working closely with colleagues across the organization to ensure seamless delivery of exams services.


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