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Customer Onboarding Architect

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time

About the Job

We're seeking an experienced Onboarding Lead to join our Operations Team at Aspire. The successful candidate will have a deep understanding of onboarding processes and be able to drive performance improvements.

This is a critical role that requires strong leadership skills, attention to detail, and excellent communication abilities. The ideal candidate will be able to build a high-performing team, coach individuals, and address strengths and weaknesses effectively.

Minimum Qualifications
  • At least 7 years of experience in a leadership role in tech or financial services.
  • Proven track record in onboarding, customer success, or sales operations.
  • Highly self-driven and able to take initiative consistently.