Shop Supervisor

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Swatch Group Full time

About the Role

We are seeking a highly skilled and experienced Shop Supervisor to join our team at Swatch Group. As a key member of our retail team, you will be responsible for providing sales supervision and support to our sales staff, ensuring excellent customer service and driving sales growth.

Key Responsibilities

  • Assist the Boutique Manager in achieving sales and non-sales objectives
  • Provide sales supervision and monitor service standards on the selling floor
  • Support the Shop Manager in performance management, including evaluation and motivation of sales staff
  • Maintain good stock management and merchandising display in the boutique
  • Take charge of general shop administration to ensure smooth operation
  • Monitor and review target stock levels and advise the Shop Manager on sales growth opportunities
  • Collect customer feedback and report to the Shop Manager

Requirements

  • Minimum 6 years of retail experience with 2 years of supervisory experience
  • Excellent communication and interpersonal skills
  • Good command of English, Cantonese, and Mandarin
  • Proficient in Microsoft Office Word and Excel

About Us

Swatch Group is a leading watch manufacturer with a rich history and commitment to innovation. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.


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