Workspace Engagement Coordinator
3 days ago
We're looking for a talented individual to join our dynamic team as a Community Associate at The Hive Hong Kong. This role offers a unique opportunity to make a meaningful impact on people's workplace experience and contribute to a vibrant community of professionals.
About the Role:- Job Summary: Deliver exceptional customer experiences to members and visitors, provide administrative support, and maintain the facility.
- Responsibilities:
- Provide exceptional customer service to all members and visitors
- Handle member's daily requests and all incoming enquiries
- Support managers by executing daily tasks, including sales, finance and administrative assignments (data-entry and basic reporting)
- Achieve occupancy goals through membership retention and closing new sales
- Conduct informative tours to potential members and partners
- Plan and execute engaging community events by coordinating with internal teams and external collaborators on a regular basis
- Contribute content to maintain our presence online and onsite via social media posts and promotional materials
- Coordinate the general upkeep of the facility to ensure the space is presentable at all times
- 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
- University Degree holder preferred
- Ability to connect well with people; friendly and approachable
- Possess strong communication and presentation skills
- Exceptional organisational and multitasking skills
- Reliable and self-driven, has the ability to work with teams and independently
- Experience in Google Drive and Excel sheets would be an advantage
- Must be fluent in English both spoken and written, any additional languages is a plus
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