Workspace Engagement Coordinator

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China the Hive Hong Kong Full time

We're looking for a talented individual to join our dynamic team as a Community Associate at The Hive Hong Kong. This role offers a unique opportunity to make a meaningful impact on people's workplace experience and contribute to a vibrant community of professionals.

About the Role:
  • Job Summary: Deliver exceptional customer experiences to members and visitors, provide administrative support, and maintain the facility.
  • Responsibilities:
  1. Provide exceptional customer service to all members and visitors
  2. Handle member's daily requests and all incoming enquiries
  3. Support managers by executing daily tasks, including sales, finance and administrative assignments (data-entry and basic reporting)
  4. Achieve occupancy goals through membership retention and closing new sales
  5. Conduct informative tours to potential members and partners
  6. Plan and execute engaging community events by coordinating with internal teams and external collaborators on a regular basis
  7. Contribute content to maintain our presence online and onsite via social media posts and promotional materials
  8. Coordinate the general upkeep of the facility to ensure the space is presentable at all times
Requirements:
  • 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
  • University Degree holder preferred
  • Ability to connect well with people; friendly and approachable
  • Possess strong communication and presentation skills
  • Exceptional organisational and multitasking skills
  • Reliable and self-driven, has the ability to work with teams and independently
  • Experience in Google Drive and Excel sheets would be an advantage
  • Must be fluent in English both spoken and written, any additional languages is a plus


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