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Financial Services Onboarding Expert

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China OSL Full time
Key Responsibilities

The Financial Services Onboarding Expert at OSL is accountable for providing a smooth and efficient onboarding experience for new clients. This includes conducting thorough customer due diligence and maintaining accurate documentation to ensure compliance with AML and CTF regulations. Furthermore, the expert will work closely with Business to guide new clients through the account setup process, training them on OSL's platform and tools, and ensuring they have a thorough understanding of OSL's services and how to utilize them.

  • To conduct and review due diligence on individual, corporate, and institutional clients, including information/data collection, checking, validation, and verification.
  • To comprehend, process, and organize a high volume of case documentation, including sources of funds, documents of incorporation, and general account opening documents.
  • To work collaboratively with sales and traders to provide an efficient and client-friendly customer onboarding experience.
  • To adhere to internal policies and regulatory requirements (AML/KYC/CTF) for client onboarding in jurisdictions where our group entities operate.
  • To manage administrative and reporting tasks to facilitate and fulfill regulatory compliance and audit, as well as periodic review cases.
  • To promote paperless account opening for customer-centricity, business resilience, and agile compliance.