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Lead Client Relationship Manager

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China 9gag Full time

As a pivotal member of the Account Services division, the selected candidate will play an essential role in fostering exceptional client satisfaction. This position will involve collaboration with the global sales team to design impactful advertising strategies and fulfill business objectives.

Key Responsibilities

  • Assess client requirements and deliver expert guidance along with strategic solutions.
  • Build and maintain strong relationships with clients and partner agencies.
  • Oversee daily management of campaign budgets and schedules.
  • Collaborate closely with colleagues and the global sales team to execute high-caliber campaigns from concept to completion, including proposal development, inventory management, media trafficking, and follow-up on ad operations.
  • Partner with the creative team to generate innovative campaign concepts.
  • Coordinate with various internal and external stakeholders to ensure the delivery of top-tier advertising campaigns.
  • Contribute to business development efforts through creative proposals and presentations.
  • Ensure that client expectations are not only met but surpassed.
  • Perform administrative duties as required.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • A minimum of 2 years' experience in a client-facing role within account management in digital media or advertising agencies, with regional experience preferred.
  • Familiarity with current digital advertising trends and the dynamic social media landscape.
  • Proven experience and success in account management.
  • Proficient in Keynote, PowerPoint, and Excel.
  • Strong project management abilities with a focus on meeting deadlines.
  • Decisive and capable of achieving objectives in a fast-paced environment.
  • Excellent negotiation and communication skills.
  • Detail-oriented, self-driven, and possess a strong sense of accountability.
  • Fluent in English.

Preferred Attributes

  • Active user of 9GAG.

Benefits & Perks

We prioritize the well-being of our team members, ensuring they can perform at their best.

  • Fully remote work environment.
  • 25 days of paid time off, 20 weeks of maternity leave, 8 weeks of paternity leave, along with additional family, pet care, marriage, and birthday leave.
  • Health insurance coverage of up to US$1.5M per team member.
  • Life insurance benefits.
  • Home Office Setup Allowance.