Head of Mortgage Product Management

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Job Opportunity: Head of Mortgage Product Management

Hang Seng Bank Limited is committed to excellence in service. Our people are our most valuable asset, and we strive to enhance our performance for customers by providing best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages.

About the Role

The Head of Mortgage Product Management will oversee a full suite of Mortgage products, supporting product proposition development, product governance & maintenance, customer communications, and portfolio management. The role will assist the Head of Mortgage Business to develop, revamp, and execute Mortgage programs and projects to optimize asset balance and revenue growth, expand market share, deepen customer relationships, and enhance product capabilities to optimize Return on Total Equity (ROTE) as per business objectives and plans.

Key Responsibilities

  • Manage Mortgage product development and portfolio, working closely with internal and external business partners and the second line of defense, to deliver top-tier Mortgage products to selected customer segments.
  • Drive and coordinate the full product life cycle (acquisition, anti-attrition, new product, portfolio management, channel optimization, cross-sell, policy control, and risk management oversight) to ensure product competitiveness and meet the evolving needs of customers.
  • Work closely with key stakeholders on projects and initiatives to sustain desirable market shares and reinforce Mortgage as the anchor product for customer deepening and cross-selling.
  • Be responsible for budget, resource allocation, revenue & expense management, and performance metrics, risk, governance & controls against established business objectives & plans.
  • Identify appropriate risk appetite, drive the development and optimization of first-line business-led risk management processes and procedures, and partner with risk stewards to drive consistency in risk management and exposure.
  • Monitor regulatory changes and requirements related to Mortgage products and activities.

Requirements

  • University degree in a finance-related discipline or other relevant qualifications.
  • Solid years in progressively increasing experience related to bank Mortgage &/or lending products and delivery.
  • Demonstrated people management experience, including talent attraction, development, and people management skills.
  • Proven analytical and problem analysis and solutioning experience.
  • Highly developed interpersonal, verbal, and presentation capabilities.
  • Proficiency in both English and Chinese.

How to Apply

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

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