Retail Banking Professional
2 days ago
Company Overview
- Hang Seng Bank Limited is committed to service excellence and strives to continually enhance its performance for customers.
Job Description
- This role involves leading, executing, and proactively implementing advanced coaching techniques to motivate and encourage learning within the workplace.
- You will provide guidance to insurance specialists in branches, formulate and implement tactics/strategies, and monitor current sales processes to improve channel efficiency and customer experience.
- This position requires enhancing capabilities and professionalism of the sales force to improve overall customer satisfaction, managing team member performance, and ensuring adherence to relevant processes and procedures.
Required Skills and Qualifications
- A university degree in Business Administration or a relevant qualification is required.
- You should have at least 7 to 10 years of relevant experience in retail banking with strong knowledge of insurance products.
- Excellent relationship building, stakeholder management, leadership, and coaching abilities are essential.
- You must possess good presentation, interpersonal, negotiation, communication, and analytical skills.
- A good command of spoken and written English and Chinese is required.
- Possession of professional qualifications such as CFP/CFMP/QRA/CFA is advantageous.
- You should demonstrate a customer-centric mindset and ability to manage complex interactions effectively.
- Able to work in an Agile environment and inspire others to achieve their goals in various situations.
Benefits
- We offer a dynamic working environment, career development opportunities, and competitive compensation packages.
- The successful candidate will be part of our Retail Distribution team focusing on personal wealth management and financial services.
- This role provides an opportunity to contribute to the bank's efforts to enhance its performance and serve customers effectively.
Others
- Visit our Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.
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