Service Account Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Service Account Manager to join our team at Johnson Controls. As a key member of our Service team, you will be responsible for delivering innovative maintenance and service solutions to our customers across various industry segments.
Key Responsibilities
- Supervise a team to provide support in maintenance, retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
- Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
- Coordinate all the site works including those performed by subcontractors to ensure compliance with requirements
- Prepare maintenance and retrofit proposals and tenders
- Maintain good relationships with customers
Requirements
- Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
- 5 to 7 years' relevant work experience in building management system (BMS)
Preferred Qualifications
- Effective interpersonal, presentation and project management skills
- Good problem-solving techniques, organizing and planning ability
- Good spoken and written English and Chinese
- Able to work under pressure and tight deadlines
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