Account Service Manager
1 month ago
Job Summary: We are seeking a highly motivated and organized Account Service Executive to join our team at Television Broadcasts Limited. The successful candidate will be responsible for managing advertisement campaigns, responding to client inquiries, and ensuring customer satisfaction.
Key Responsibilities:
- Manage advertisement campaigns, including order creation and booking, advertisement material arrangement, advertisement delivery, performance optimization, and post-reporting.
- Respond to advertisement proposal/order requests for designated sales personnel.
- Troubleshoot all aspects of client campaigns to ensure customer satisfaction.
- Serve as a single point-of-contact within the sales team for campaign-related inquiries to designated clients.
- Assist in data management for advertising campaigns.
- Assist in project/events from time to time.
Requirements:
- University graduate or above with at least 1 year's working experience is preferred.
- Systems savvy and experience in data entry platforms.
- Strong knowledge of advertisement execution.
- PC knowledge, including MS Word, Excel, and Chinese typing skills.
- Excellent written and verbal communication skills in both English and Chinese.
- Must be able to prioritize multiple tasks.
- Independent and customer-oriented.
- Working location in Causeway Bay.
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