Senior Client Advisor

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Swatch Group Full time

About the Role

We are seeking a highly skilled and experienced Client Advisor/Senior Client Advisor to join our team at The Swatch Group (Hong Kong) Limited. As a key member of our boutique team, you will be responsible for achieving sales and non-sales responsibilities, providing exceptional customer service, and ensuring the overall success of our luxury watch boutique.

Key Responsibilities

  • Drive sales and revenue growth through effective sales strategies and customer engagement
  • Develop and maintain strong relationships with customers to ensure repeat business and referrals
  • Conduct stock management and quality checks to maintain accurate records and ensure saleable condition
  • Perform general boutique administration tasks to ensure seamless operations
  • Implement visual merchandising displays to maintain a prestige brand image

Requirements

  • Secondary school or above
  • At least 2 years of relevant working experience in luxury products, preferably in watch and jewelry business
  • Pleasant, customer-oriented, and team player
  • Good command of spoken and written Cantonese, Mandarin, and English
  • Proficiency in MS Office suite

About Us

The Swatch Group (Hong Kong) Limited is a leading luxury watch and jewelry company with a rich history and heritage. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.



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