Customer Support Specialist
2 months ago
Bloomberg is a global leader in financial information and news, providing critical insights to influential decision-makers. Our mission is to empower our clients with the power of information and technology to make informed decisions.
The RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Support team. As a Bloomberg Customer Support professional, you will be responsible for providing exceptional technical support to our clients, ensuring fast and effective management of client workflows and Bloomberg terminal-related hardware/software issues.
Key Responsibilities- Provide technical support to clients via phone, email, and Bloomberg Instant Messaging
- Install and configure Bloomberg software, licenses, and logins
- Configure proprietary hardware, such as biometric authentication devices and keyboards
- Collaborate with internal teams to resolve complex issues
- Provide technical training to clients on the Bloomberg Terminal
- Bachelor's degree or equivalent experience
- Fluency in Cantonese and English (written and verbal)
- Ability to provide outstanding customer service
- Demonstrated interest in finance and/or technology
- Desire to develop skills and experience in customer service in a fast-moving FinTech environment
We provide a comprehensive training program, opportunities for career growth and development, and a dynamic work environment. Our team is passionate about delivering exceptional customer service and making a meaningful impact in the financial industry.
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Customer Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Efficy Full timeAbout EfficyEfficy is a leading European Customer Relationship Management (CRM) solution that provides businesses with complete, flexible, and customizable software to enable their growth. Our platform includes products for marketing automation, sales, project management, customer service, and customer nurturing.Job DescriptionWe are seeking a Customer...
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Customer Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Efficy Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Efficy. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and ticket...
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Customer Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Efficy Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Efficy. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and ticket...
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Customer Support Specialist
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Customer Support Expert
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IT Support Specialist
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IT Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Remote People Full timeHorizons is representing our client, a multinational IT consultancy company, to hire a skilled IT Support Specialist based in Hong Kong.Our client has been helping thousands of multinational companies set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through highly skilled local...
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full timeAbout BloombergBloomberg is a global leader in financial information and news, providing critical insights to influential decision-makers. Our mission is to empower our clients with the power of information and technology to make informed decisions.The RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Support team as a...
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Customer Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full timeAbout BloombergBloomberg is a global leader in financial information and news, providing critical insights to decision-makers worldwide. Our innovative technology and data solutions empower clients to make informed decisions and stay ahead of the curve.The RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Support...
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Customer Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full timeAbout BloombergBloomberg is a global leader in financial information and news, providing critical insights to influential decision-makers. Our mission is to empower our clients with the power of information, technology, and people.The RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Support team. As a Bloomberg...
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Customer Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Swift Full timeAbout the RoleWe are seeking a skilled Technical Customer Support Engineer to join our global Customer Support Delivery Organization, within Swift Operations, based in Kuala Lumpur/Hong Kong. In this role, you will assist our customers worldwide to resolve their Swift operational challenges on a daily basis.You will work with an Agile mindset, where change...
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