Benefits and Rewards Specialist
2 weeks ago
We are seeking a highly skilled Health & Wealth Specialist to join our People & Culture team. The successful candidate will be responsible for managing all aspects of compensation, benefits, and mobility processes across our APAC markets. This role requires excellent communication skills, attention to detail, and the ability to work independently and prioritize tasks effectively.
Responsibilities
The key responsibilities of this role include:
- Providing first-line support for all Health and Wealth-related queries, including management of the ServiceNow Inbox
- Ownership of day-to-day benefits management within market, including sweaty pursuits, pension, invoice processing, and vendor liaison
- Administering retail bonus calculations for the region and partnering with global counterparts
- Supporting compensation processes and improving practices, including compensation & benefit market surveys and year-end reviews
- Partnering with third-party providers (brokers and vendors) on benefits issues, invoice payments, and subsequent payment queries
- Communicating any changes to compensation and benefit activities to the wider business
- Demonstrating continuous effort to improve operations, decrease turnaround times, streamline work processes, and provide quality seamless customer service
- Supporting the introduction of new systems by performing testing and audits as required
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