Senior Associate, Account Operations, Consumer Banking Group Operations
1 week ago
Job Summary
We are seeking a highly skilled Senior Associate to join our Consumer Banking Group Operations team. As a key member of the team, you will be responsible for performing a full set of customer documents checking and system updates, maintaining account status, and participating in system enhancement and process improvement projects.
Key Responsibilities
- Perform thorough checks on customer documents and update customer information in a timely manner.
- Maintain accurate account status, including dormant accounts, blocked accounts, and account closures.
- Ensure all transactions are properly checked and completed on time.
- Contribute to the development and implementation of system enhancements and process improvements.
- Ensure compliance with risk and regulatory standards.
- Coach and mentor junior staff members.
Requirements
- Degree in Business Administration, Information Systems, or related field.
- Minimum 5 years of experience in consumer banking operations, with at least 1 year of team management experience.
- Strong knowledge of consumer banking practices and procedures.
- Experience in digitization and transformation projects is highly desirable.
- Excellent analytical and problem-solving skills.
- Strong interpersonal and communication skills.
- Good risk awareness and ability to work in a team environment.
- Proficiency in MS Office and ability to type Chinese characters.
About Us
DBS Bank is a leading financial services group in Asia, with a strong commitment to innovation and customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply
Only shortlisted candidates will be notified. We look forward to receiving your application.
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Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeJob SummaryWe are seeking a highly skilled Senior Associate to join our Consumer Banking Group Operations team at DBS Bank. As a Senior Associate, you will be responsible for performing a full set of customer documents checking and system updates, maintaining account status, and ensuring daily operations are in line with operational procedures and group...
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