CB Operations Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Deutsche Bank Full time
What We Offer

A supportive and healthy work environment is vital for a workforce to excel. Deutsche Bank strives to provide an environment centered around employee development and wellbeing.

You Can Expect:
  • Competitive salaries and a non-contributory pension
  • 20 days annual leave plus a generous number of public holidays
  • Life assurance and private healthcare for you and your family
  • A range of flexible benefits including retail discounts, gym benefits, and wellbeing incentives
  • The opportunity to support a wide-ranging CSR program and take volunteering leave days
Your Key Responsibilities:
  • Attend and run a daily escalation forum reviewing all risk factors surrounding in-flight events. Prepare and send minutes to risk and senior management.
  • Process all corporate actions/income on Bond Connect, RQFII, China B, and LGC positions
  • Monitor events coming in for any exceptions and short-fused events
  • Exception processing and onshore forms for corporate action events
  • Provide instruction sign-off on all mandatory with options/voluntary corporate actions
  • Identify process improvements, analyze the impact of changes, and provide training to the process line
  • Monitor Nostro and depot breaks, ensuring clearance in line with CMR rules and regulations
  • Provide technical support to the process line on a daily basis
  • Provide escalation of any risk immediately, acting as the first point of contact for NOC within Hong Kong. Pass full information to relevant Hong Kong management contacts. Ensure corrective measures fully mitigate risk and are delivered timely
  • Ensure all incident reports are submitted in accordance with the Service Level Document
  • Provide MI where possible/if requested
Your Skills and Experience:
  • 5+ years' experience in Asset Services, must have covered the APAC market previously
  • Product knowledge: all products
  • Strong organizational and communication skills
  • Ability to work under pressure, handle multiple priorities, and work as part of a team (including remote teams)
  • High personal motivational levels
  • Excellent written and verbal communication skills
How We'll Support You:
  • Flexible working to assist you in balancing personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • Training and development to help you excel in your career


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