Advanced Technical Support Specialist
7 days ago
Alliants Ltd. is hiring a talented Technical Support Specialist to provide advanced technical support for customers using the Alliants Experience Platform (AXP). As a key member of our Customer Support team, you will work closely with internal stakeholders to diagnose and resolve complex technical issues, including log analysis, code review, and performance diagnostics.
About the Role:Responsibilities include owning and managing tickets escalated from the L1 team, performing root cause analyses, identifying underlying problems, and recommending effective solutions or code fixes. The ideal candidate will have strong problem-solving skills, attention to detail, and excellent communication skills to effectively communicate findings and solutions to both technical and non-technical stakeholders.
You will also be responsible for staying updated on product developments, feature updates, and emerging technologies relevant to the platform. This includes collaborating with product and engineering teams to drive long-term resolutions for high-impact or recurring issues and contributing to the continuous improvement of the platform by identifying opportunities for enhancement and implementing changes that meet evolving customer needs.
-
Advanced Medical Technology Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Advanced Biomedical Instrumentation Centre Full timeAdvanced Biomedical Instrumentation Centre is seeking an Advanced Medical Technology Specialist to join our team.The ideal candidate will have a strong background in biomedical engineering and be able to design and develop innovative medical technologies.Key Responsibilities:Designing and developing medical devices and equipmentConducting research and...
-
Technical Support Engineer
4 days ago
Hong Kong Island, Hong Kong SAR China ECI Full timeAs a Network Escalation Engineer at ECI, you will play a critical role in ensuring the success of our clients' IT initiatives. This role involves delivering technical support and consultation to our clients in the financial services, life sciences, legal, and manufacturing verticals.Responsibilities:The successful candidate will have a solid understanding of...
-
Technical Support Specialist
7 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob Overview:We are seeking a Technical Support Specialist to join our team at Classy Wheeler Limited. The successful candidate will provide technical support for workplace solutions, collaborate with regional teams, and ensure the smooth operation of systems. Key Responsibilities:Provide technical support for workplace solutions.Collaborate with regional...
-
Technical Support Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China E.C Technology Ltd. Full timeAt E.C Technology Ltd., we're looking for a Technical Support Specialist to join our team. As an IT Support Engineer, you will be responsible for handling and managing different projects in the IT support area. Experience in Microsoft Office 365 is highly valued.This role involves providing technical support and troubleshooting as Level 1 support for Hong...
-
Technical Support Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China POWER IT SERVICES Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at POWER IT SERVICES. As a key member of our IT operations team, you will be responsible for providing level 2 production support for Equity & Derivatives Platform applications.The ideal candidate will have experience in Prod Support (L2), DevOps, UNIX commands,...
-
Technical Support Specialist
2 weeks ago
Hong Kong Island, Hong Kong SAR China Audemars Piguet Full timeJob ResponsibilitiesThe Technical Advisor represents the AP brand as a technical expert, providing value-added services to customers. As a customer service specialist, they offer knowledge and insights to customers, while also serving as a passionate ambassador of the brand.To share passion and technical knowledge with the retail team and elevate their...
-
Operations Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China CL Technical Services Limited Full timePosition Overview:We are seeking an Operations Support Specialist to join our team at CL Technical Services Limited. The successful candidate will be responsible for various administrative tasks, including data entry and filing, as well as performing ad hoc assignments as assigned by supervisors.Job Duties:Data entry and filingAd hoc assignments as assigned...
-
Technical Support Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Inspire Full timeJob OverviewAt Inspire, we are seeking an experienced Technical Support Specialist to join our IT team. This role will be responsible for providing first-line technical support for IT-related issues via phone, email, and in-person.Key ResponsibilitiesTroubleshoot hardware and software problems, including operating systems, applications, and network...
-
Technical Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at GL Technologies (Hong Kong) Limited. This role is perfect for individuals who enjoy providing exceptional customer service and troubleshooting technical issues.
-
Technical Support Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Yau Lee Holdings Limited Full timeAbout the PositionWe are seeking a highly skilled Technical Support Specialist to join our construction team at Yau Lee Holdings Limited. The successful candidate will provide expert technical assistance to our CM, and play a key role in ensuring the successful delivery of construction projects.Main ResponsibilitiesAssistance to CM: Provide technical support...
-
Technical Support Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeClassy Wheeler Limited is a reputable corporation that specializes in network and IT system support, focusing on Asia with multiple regional offices.The ideal candidate will possess at least 2 years of experience supporting MacOS, MS Windows, Office applications, and desktop hardware, preferably with retail industry experience.We are seeking a skilled...
-
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeClassy Wheeler Limited - Job OverviewWe are a well-established property investment corporation seeking a highly skilled Technical Support and Implementation Specialist to join our IT team. The ideal candidate will have experience in designing, implementing, and maintaining IT systems, with a focus on infrastructure, applications, and network operations.Job...
-
IT Support Specialist
6 days ago
Hong Kong Island, Hong Kong SAR China Inspire Full timeInformation Technology Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Inspire.Primary responsibility will be to provide technical assistance to employees and external clients via phone, email, and in-person support.Troubleshoot complex hardware and software problems, including operating systems, applications, and...
-
Technical Support Specialist
4 days ago
Hong Kong Island, Hong Kong SAR China TransUnion Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at TransUnion. As a key member of our IT department, you will be responsible for providing top-notch support to our internal users and external customers.Key Responsibilities:Perform daily system operations and provide help desk support for PC/Laptop/Network...
-
Technical Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Mass Transit Railway. As a Technical Support Specialist, you will be responsible for providing technical support to various railway control systems.You will carry out technical investigations, feasibility studies, and test/trials to resolve incidents and prepare...
-
Technical Support Expert
5 days ago
Hong Kong Island, Hong Kong SAR China TECEZE Full timeWe're seeking a Technical Support Expert to provide expert-level technical support for our employees' computer-related issues. This is a full-time position that requires exceptional problem-solving skills and the ability to communicate complex technical information to non-technical stakeholders.Responsibilities:Provide advanced technical support for complex...
-
Technical Support Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Cartrack Full timeAbout the RoleWe are a world-leading smart mobility SaaS company with over 2 million subscribers across 23 countries. We are looking for an Application Support Specialist to join our team.Our teams are collaborative, vibrant, and fast-growing, with all members empowered to influence business decisions with innovative ideas that drive efficiency.The...
-
Hong Kong, Central and Western District, Hong Kong SAR China Advanced Biomedical Instrumentation Centre Full timeAre you passionate about biomedical instrumentation? We invite you to apply for the position of Research Assistant I/II (Ref.: H01/2022/082) at Advanced Biomedical Instrumentation Centre Limited.Job Overview:Support the development of new biomedical instrumentation.Work on various R&D projects with a focus on screening tests and personalized companion...
-
Technical Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinetix Systems Limited Full timeJob SummaryKinetix Systems Limited is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing first-level technical support to end-users for hardware, software, network, and cloud-related issues.About the RoleThe successful candidate will have a strong...
-
Technical Support Specialist
7 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob Description:We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Classy Wheeler Limited. As a key member of our IT department, you will be responsible for providing exceptional support to our customers in Hong Kong and China.The ideal candidate will have excellent problem-solving skills, a strong knowledge of...