Luggage and Transport Coordinator

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

We are seeking enthusiastic individuals who possess a strong service mindset, excellent interpersonal skills, and a passion for delivering exceptional guest experiences to fill this rewarding role.

  • 17 paid public holidays
  • Outstanding industry-leading benefits
  • Choice between MPF or ORSO retirement plans

Key Responsibilities:

  • Communicates guest movement updates to team members to ensure a seamless guest experience
  • Aids in the preparation of daily reports concerning guest arrivals and departures, as well as vehicle and luggage management
  • Collaborates closely with supervisors to coordinate transportation for guests
  • Manages the movement of luggage efficiently

General Qualifications:

  • Friendly and customer-focused with strong communication abilities
  • Proficient in Microsoft Office applications
  • Strong command of written and spoken English; knowledge of Cantonese and Putonghua is preferred
  • Previous experience in a similar role is advantageous

About The Peninsula Hong Kong:

Renowned as the 'Grande Dame of the Far East', this iconic hotel first opened its doors in 1928. Today, it harmoniously combines the elegance and charm of a historic era with contemporary amenities. Situated in the lively Tsim Sha Tsui district, The Peninsula Hong Kong offers breathtaking views of the harbor and is celebrated as one of the world's premier hotels.



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