Field Operations Service Representative

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

Position Overview

Manage the allocation of daily installation and restoration tasks via the operational support system. Address inquiries from both internal and external clients regarding order and appointment updates. Support the team supervisor in the coordination of regular reporting and administrative responsibilities. Conduct User Acceptance Testing (UAT) for new systems and products as required.

Qualifications for Success

Minimum education of F.5 or equivalent, with at least 1 year of relevant experience in customer service preferred. Proactive individual with strong communication skills and a customer-focused approach. Ability to work independently and take initiative. Proficient in Microsoft Office applications. Open to fresh graduates as well.

Work Location: Hong Kong

We provide a competitive salary package along with attractive benefits, including a minimum of 14 days of Annual Leave, Medical Insurance, and a Discretionary Bonus. If you are looking for a fulfilling and dynamic career, we encourage you to explore this opportunity further.



  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Position Overview Manage the allocation of daily installation and restoration tasks utilizing the operational support system. Address inquiries from both internal and external clients regarding order and appointment updates. Support the team supervisor with routine reporting and administrative responsibilities. Conduct User Acceptance Testing (UAT)...


  • Hong Kong, Central and Western District, Hong Kong SAR China Boston Scientific Full time

    Job SummaryBoston Scientific is seeking a highly skilled and experienced Field Clinical Engineer to join our team. As a Field Clinical Engineer, you will be responsible for the day-to-day execution and management of clinical trials at selected clinical trial centers worldwide.Key ResponsibilitiesDevelop and maintain knowledge of clinical trial protocols,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to represent our company in a positive and professional manner, providing exceptional service to our customers. As a key member of our team, you will be responsible for delivering service commitments, executing installations, calibrations, and repairs, while maintaining a high level of...


  • Hong Kong, Central and Western District, Hong Kong SAR China Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to represent Thermo Fisher Scientific in a positive and professional manner. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and providing technical support for our equipment.Key ResponsibilitiesRepresent...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hip Hing Construction Ltd Full time

    Job SummaryHip Hing Construction Ltd is seeking a skilled Geotechnical Field Technician to join our team. As a key member of our site operations team, you will be responsible for performing tasks as specified in the Project Integrated Management Plan, coordinating with workers and sub-contractors, and liaising with clients' representatives.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Abbott Full time

    Job SummaryAbbott is seeking a highly skilled Field Technical Representative to join our team. As a Field Technical Representative, you will be responsible for providing technical support and sales support to customers in Hong Kong and Macau.Key ResponsibilitiesPerform Cardiac Rhythm Management product in-service to current customersAct as a product and...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About AIA International LimitedAIA International Limited is a leading life insurance company that helps our customers and the community live Healthier, Longer, Better Lives. We are committed to creating a healthier, more sustainable future for everyone.We are seeking a highly motivated and customer-focused Service Representative to join our team. As a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

    Customer Service RepresentativeAt Prudential, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:Provide day-to-day counter service to customers and distributors, ensuring a high standard of service...


  • Hong Kong, Central and Western District, Hong Kong SAR China Abbott Full time

    Job Summary:Abbott is seeking a highly skilled and experienced Field Technical Representative to join our team. As a Field Technical Representative, you will be responsible for providing technical support and sales support to customers of our Cardiac Rhythm Management devices.Key Responsibilities:Perform in-service training to customers on our Cardiac Rhythm...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    About CitiCiti is a global bank with a rich history of over 200 years. We provide a wide range of financial services and products to individuals, corporations, governments, and institutions. Our goal is to help our clients achieve their financial goals and navigate the complexities of the global economy.Job SummaryWe are seeking a highly skilled and...


  • Hong Kong, Central and Western District, Hong Kong SAR China foodpanda Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at foodpanda. As a key member of our operations team, you will play a vital role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesProvide quality customer service-related support, effectively and efficiently...


  • Hong Kong, Central and Western District, Hong Kong SAR China Interactive Brokers Full time

    Client Services Representative **Job Summary** We are seeking a highly skilled Client Services Representative to join our team at Interactive Brokers. As a key member of our client support team, you will be responsible for providing exceptional service to our clients, ensuring their security and satisfaction. **Responsibilities** * Respond to client...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job SummaryWe are seeking a highly motivated and organized Service Officer to join our Field Works Control Centre team at HKT. As a Service Officer, you will play a critical role in ensuring the smooth delivery of our services to our customers.Key ResponsibilitiesDistribute daily installation and restoration jobs through our operating support system,...


  • Hong Kong, Central and Western District, Hong Kong SAR China foodpanda Full time

    Job OverviewAs a key member of the foodpanda team, you will play a crucial role in driving business growth and expansion in Hong Kong. Your primary responsibility will be to identify and secure new partnership opportunities with restaurants, while also maintaining and strengthening existing relationships.Key ResponsibilitiesBusiness Development: Conduct...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About the RoleThis is an exciting opportunity to join AIA International Limited as a Service Representative. As a key member of our team, you will be responsible for handling customer enquiries and complaints regarding all activities in our operation process.Key Responsibilities:• Handles customer enquiries and complaints regarding all activities in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled and experienced Field Service Engineer to join our team at Thermo Fisher Scientific. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRepresent the Company: Represent Thermo Fisher Scientific in a...


  • Hong Kong, Central and Western District, Hong Kong SAR China CEVA Logistics Full time

    Job SummaryCeva Logistics is seeking a highly motivated and organized Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer ServiceRespond to customer inquiries, claims, and complaints in a timely...


  • Hong Kong, Central and Western District, Hong Kong SAR China Maersk Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Maersk. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesManage customer service operations for our...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Job SummaryCathay Pacific Airways Limited is seeking a highly skilled and customer-focused individual to join our Customer Support team as a Customer Service Representative. This role plays a critical part in building strong relationships with our customers, addressing their feedback in a professional and timely manner, and restoring their confidence in our...


  • Hong Kong, Central and Western District, Hong Kong SAR China Thermo Fisher Scientific Full time

    Overview:As a vital member of our team, you will represent Thermo Fisher Scientific with professionalism and positivity in all interactions with both internal and external customers.Key Responsibilities:Deliver on service commitments while executing installations, calibrations, preventative maintenance, training, and repairs.Provide services either remotely...