IT Infrastructure Specialist
3 weeks ago
Kuehne+Nagel Hong Kong and Macau Business Operations IT Owner
**Job Summary**
We are seeking a highly skilled IT Infrastructure Specialist to join our team in Hong Kong and Macau. As the main IT owner for our business operations, you will be responsible for providing technical support and troubleshooting, working with global infrastructure teams, and monitoring infrastructure performance.
**Key Responsibilities**
• Provide technical support and troubleshooting to second-line support teams
• Collaborate with global infrastructure teams and external vendors on infrastructure projects
• Monitor assigned infrastructure proactively and respond to system alerts and failures
• Administer local infrastructure and end-user IT environment in line with corporate guidelines
• Assist with IT security incidents, anti-virus, and data leakage prevention
• Manage Hong Kong and Macau IT assets and procurement tasks
**Requirements**
• Minimum 5 years of experience in similar IT positions in MNCs
• Strong hands-on technical skills on Windows OS, Office 365, and audio-video setup
• Experience with Azure AD and TCP/IP networking is highly preferred
• MCSE, ITIL, and other IT-related trainings/certs are preferred
• Experience with AWS and VMWare is a plus
• Good communication skills and team player
• Proven records of vendor relationship management
• Fast learner and high degree of self-motivation
• Good command of both spoken and written Chinese and English, Mandarin is an advantage
• College degree in IT or related field, prefer bachelor's degree
**What We Offer**
We offer a dynamic and challenging work environment, opportunities for professional growth, and a competitive compensation package.
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