Deskside support Team leader

SW8405 |17 Nov 2022 Team Leader (Deskside Support)Perform on-site deskside support including IMAC, desktops and laptops installation, image cloning, Hardware/Software troubleshooting, follow-up action, coordination and escalation Good knowledge of Microsoft Windows operating systems technologies Provide technical support of daily deskside support and problem...

SW8615 |29 Jan 2024 Deskside Support Team Leader (23 – 26k) Lead and coach the IT End User Service Support Team to provide support to end user. Identify, investigate, and solve problems or incidents in accordance with established procedures, practices, and service pledges. Communicate effectively with end users and other support parties. Evaluate the...

SW8742 |13 Jan 2025 Senior Deskside Support Engineer/ Team Leader (28-36k)Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users. Identify,...

SW8722 |19 Nov 2024 Senior Deskside Support Engineer/ Team Leader (28-35k) Responsibilities Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook. Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users....

SW8658 |05 Jun 2024 Senior Deskside Support (Team Leader) (25 – 30k)Lead and coach the IT End User Service Support Team to provide support to end user. Identify, investigate, and solve problems or incidents in accordance with established procedures, practices, and service pledges. Communicate effectively with end users and other support parties. Evaluate...

SW8746 |16 Jan 2025 Deskside Team Leader (27-35K)Lead and mentor the IT End User Service Support Team to deliver effective support to end users, including VIPs. Identify, analyze, and resolve incidents or problems following established procedures, standards, and service level agreements. Act as the point of escalation for unresolved issues or complaints,...

A prominent consulting firm is looking for a Team Leader (Deskside Support) in Hong Kong to deliver on-site technical assistance for desktops and laptops. Responsibilities include installation, troubleshooting, and problem resolution. Suitable candidates should have at least one year of relevant IT support experience and preferably hold an MCSE/MCTS/MS900...

A leading consulting firm in Hong Kong is seeking a Deskside Team Leader to guide and mentor the IT End User Service Support Team. You will ensure effective support for end users, including VIPs, and manage incident resolution according to service standards. Ideal candidates have at least 7 years of experience in end-user support and proven leadership...

SW8149 | 27 May 2021 Senior Deskside Support Responsibilities Perform level 2 troubleshooting support, back‑end support assisting level 1 support team Perform hardware support (PC, notebook, headset or printers) or other related Windows software including Adobe, anti‑virus and etc. Provide technical evaluation and recommend solutions, mainly on Microsoft...

SW9857 | 28 Aug 2019 IT User Support Team Lead (Deskside Support) Responsibilities Lead the team to provide on-site technical support to users in Windows OS environment Install, configure, troubleshoot PC related software and hardware Handle requests of technical assistance via phone call and email Diagnose, resolve and escalation technical hardware and...