IT User Support Team Lead

A leading technology consulting firm in Hong Kong is looking for a Senior Deskside Support (Team Leader) to lead the IT End User Service Support Team. In this role, you will coach team members, address user issues, and communicate effectively. Ideal candidates have a degree in a related field and significant experience in user support and leadership. Enjoy...

A leading consulting firm in Hong Kong is seeking a Deskside Team Leader to guide and mentor the IT End User Service Support Team. You will ensure effective support for end users, including VIPs, and manage incident resolution according to service standards. Ideal candidates have at least 7 years of experience in end-user support and proven leadership...

A leading IT service provider in Hong Kong is seeking a skilled IT End User Service Support Team Leader. In this role, you will lead and coach the support team, ensuring effective communication and problem-solving for end users. A Higher Diploma in Computer or related discipline and 5 years of experience with at least 2 years in a leadership position are...

A consulting firm in Hong Kong is looking for a Deskside Support Team Leader to lead the IT End User Service Support Team. The role involves coaching team members, resolving user issues, and ensuring effective communication. Candidates should have a higher diploma in computer studies, 3 years' experience in support roles including at least a year in...

Team Lead / Senior Developer of Backend Development Hong Kong About the job Team Lead / Senior Developer of Backend Development - Billing System We are a leading global CPaaS provider recognized for offering carrier‑grade communication solutions for enterprise and carriers. With over 35 years of experience developing industry‑leading solutions in the...

Our client is a leading High-tech electronics consumer products company. Responsibilities Provide day-to-day end user technical support & handle user requests. Accountable for troubleshoot all end-user computer and network problems. Assisting network infrastructure team to deploy & upgrade applications / patches to all end user computers. Plan and conduct...

A leading IT support company in Hong Kong is seeking an experienced IT End User Service Support Lead. In this role, you will lead and coach the support team to effectively assist end users and troubleshoot various IT-related issues. The ideal candidate should have at least 5 years of experience in end user support and strong leadership skills. You will work...

A consulting firm in Hong Kong seeks an IT User Support Team Lead to oversee on-site technical support for users in a Windows OS environment. The successful candidate will manage a team, troubleshoot hardware and software issues, and prepare incident reports. Candidates should have a diploma in IT or a related field and at least 3 years of relevant...

SW9834 |25 Jul 2019 IT Technical Support (User Support)Provide IT Technical Support to internal office users Perform operation support to user PCs / Laptops and Mobile Devices Analyze and troubleshoot PC software and hardware Liaise with vendor for hardware problems Timely report and update the job status to the team leader Diploma in computer science or...

SW9858 |28 Aug 2019 Service Desk Team Lead / Helpdesk Support Team Lead Lead the team to provide 1st level IT support including desktop related technical assistance via phone, email and in person Maintain end-user computing operation and service delivery channel Log all clients enquires in the ticketing system and elevate users problem to 2nd tier support if...