End-User Support Lead

A leading consulting firm in Hong Kong is seeking an experienced End-users Support Engineer to perform daily IT technical support and manage installations, configurations, and troubleshooting of end-user workstations. The ideal candidate will have a higher diploma in a related field, relevant experience in helpdesk support, and knowledge of ITIL practices....

A leading technology consulting firm in Hong Kong is looking for a Senior Deskside Support (Team Leader) to lead the IT End User Service Support Team. In this role, you will coach team members, address user issues, and communicate effectively. Ideal candidates have a degree in a related field and significant experience in user support and leadership. Enjoy...

SW9761 |18 Apr 2019 End User Support SpecialistProvide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...

A leading consulting firm in Hong Kong is seeking a Deskside Team Leader to guide and mentor the IT End User Service Support Team. You will ensure effective support for end users, including VIPs, and manage incident resolution according to service standards. Ideal candidates have at least 7 years of experience in end-user support and proven leadership...

End-users Support Engineer Perform daily IT Technical Support to End-users. Perform Installs, Moves, Adds and Change (IMCA) activities. Perform install, configure, test, maintain, monitor, and troubleshoot End-user workstations and related Hardware and Software. Maintain Inventory of IT facilities. Prepare regular report for Management review. Qualifications...

A consulting firm based in Hong Kong is seeking an End User Support Specialist to provide technical support to end users. The ideal candidate will prepare and configure desktop and laptop hardware, support standard applications, and troubleshoot devices. Candidates with 1-3 years of experience in IT support are preferred, and fresh graduates will also be...

A leading IT service provider in Hong Kong is seeking a skilled IT End User Service Support Team Leader. In this role, you will lead and coach the support team, ensuring effective communication and problem-solving for end users. A Higher Diploma in Computer or related discipline and 5 years of experience with at least 2 years in a leadership position are...

SW9761 |18 Apr 2019 End User Support Specialist Provide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...

A leading IT services company is seeking an IT Relationship Officer to support their End-user Support team. The role involves managing end-user enquiries, promoting IT services, and preparing surveys. The ideal candidate should be customer-oriented, possess strong communication skills, and be an energetic team player. Working location is in Central or...

A consulting firm in Hong Kong is seeking an IT Technician to provide technical support for internal users on various software and systems. The role requires at least 1 year of experience in end-user support and offers a salary range of 16-21K. The ideal candidate should possess strong communication skills, good customer service, and troubleshooting...