End-User IT Support Technician

A leading educational institution in Hong Kong is seeking an IT Technician to join their User Services Team. In this role, you will provide technical support to end users, ensuring the proper functioning of devices and resolving both hardware and software issues. Candidates need a diploma in Information Technology and strong communication skills in English...

A prominent university in Hong Kong seeks an IT Technician for its User Services Team. This role involves providing technical support, ensuring the proper functioning of devices, and troubleshooting issues. Candidates should have a diploma in Information Technology and strong communication skills in English and Chinese. The position offers a full-time,...

A renowned media corporation in Hong Kong is looking for a dedicated IT Support Technician to provide technical support to end-users. The role involves installing and configuring IT equipment, diagnosing and resolving technical issues, and maintaining system operations. Ideal candidates will have a University degree in Computer Science or IT, over a year of...

End User Support Supervisor (Desktop Support) Supervise a team of 8-12 End User Support Analysts and Technicians. Conduct performance reviews and staff development activities. Manage work schedules and ensure adequate coverage. Oversee incident and service request queues using ITSM tools. Ensure compliance with SLAs and prepare service desk metrics. Provide...

A leading IT services provider in Hong Kong is in search of an End User Support Supervisor. This role involves supervising a team of analysts and technicians, managing schedules, and ensuring effective service delivery. The ideal candidate has extensive IT support experience with supervisory skills, particularly in financial services. Strong knowledge of...

A leading support services provider in Hong Kong is seeking an End User Support Supervisor to lead a team of analysts and technicians. The ideal candidate will have a bachelor's degree in Computer Science or related field and extensive IT support experience, including supervisory roles. Responsibilities include managing work schedules, overseeing service...

SW9761 |18 Apr 2019 End User Support SpecialistProvide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...

End-users Support Engineer Perform daily IT Technical Support to End-users. Perform Installs, Moves, Adds and Change (IMCA) activities. Perform install, configure, test, maintain, monitor, and troubleshoot End-user workstations and related Hardware and Software. Maintain Inventory of IT facilities. Prepare regular report for Management review. Qualifications...

A consulting firm based in Hong Kong is seeking an End User Support Specialist to provide technical support to end users. The ideal candidate will prepare and configure desktop and laptop hardware, support standard applications, and troubleshoot devices. Candidates with 1-3 years of experience in IT support are preferred, and fresh graduates will also be...

A leading consulting firm in Hong Kong is seeking an experienced End-users Support Engineer to perform daily IT technical support and manage installations, configurations, and troubleshooting of end-user workstations. The ideal candidate will have a higher diploma in a related field, relevant experience in helpdesk support, and knowledge of ITIL practices....