Network & User Support

SW9846 |12 Aug 2019 IT User Support (Helpdesk Support / Deskside Support)Troubleshoot hardware, software, networking and configuration problems in PCs Provide on time support to end users Install and configure PC hardware / software Support desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Diploma...

End-users Support Engineer Perform daily IT Technical Support to End-users. Perform Installs, Moves, Adds and Change (IMCA) activities. Perform install, configure, test, maintain, monitor, and troubleshoot End-user workstations and related Hardware and Software. Maintain Inventory of IT facilities. Prepare regular report for Management review. Qualifications...

End User Support Supervisor (Desktop Support) Supervise a team of 8-12 End User Support Analysts and Technicians. Conduct performance reviews and staff development activities. Manage work schedules and ensure adequate coverage. Oversee incident and service request queues using ITSM tools. Ensure compliance with SLAs and prepare service desk metrics. Provide...

Troubleshooting hardware, software, networking and configuration problems in PCs, notebooks and network printers; Perform Server administration including system setup, backup & restore, software installation and patch upgrade Perform network administration jobs, maintaining and performing troubleshooting of servers Responsible for system troubleshooting and...

MISSION The job holder ensures smooth daily operations in our Hong Kong office by delivering responsive, high-quality technical support to all users. They leverage strong expertise in Office 365 and trading applications to maintain system reliability and performance. Working closely with global IT teams, the job holder efficiently resolves issues, manages...

A leading IT consulting firm is looking for an IT User Support specialist in Hong Kong. The role includes troubleshooting hardware, software, and networking issues, providing timely support to end-users, and configuring computer systems. Candidates should hold a diploma in IT or a related discipline, with 1-2 years of experience. Fresh graduates are welcome...

Our client, a leading IT services company is currently seeking to hire a Network System Technical Support. Responsibility work full-time exclusively for client and station at client's offices, or other locations assigned by client provide day-to-day support services to users, IT staff and the operation of various servers including, but not limited to the...

SW9834 |25 Jul 2019 IT Technical Support (User Support)Provide IT Technical Support to internal office users Perform operation support to user PCs / Laptops and Mobile Devices Analyze and troubleshoot PC software and hardware Liaise with vendor for hardware problems Timely report and update the job status to the team leader Diploma in computer science or...

SW8869 |27 Oct 2025 VIP Deskside Support Engineer (End‑user Support, 25-30K) Responsibilities Provide on‑site technical support services (incident & request) for all VIP users. Resolve hardware & software related issues, not limited to M365/O365, desktop / laptop Windows OS platform, Apple MAC OS platform, Android/iOS, Anti‑Virus, MobileIron, VC...

A technology services provider in Hong Kong is looking for a support specialist. The role involves providing end-user support, managing incidents through ticketing systems, and coordinating with technical teams. Knowledge in vendor management, Windows Server maintenance, and networking support is essential. Ideal candidates should possess experience with...