End User Support Team Lead: Guide

A leading consulting firm in Hong Kong is seeking a Deskside Team Leader to guide and mentor the IT End User Service Support Team. You will ensure effective support for end users, including VIPs, and manage incident resolution according to service standards. Ideal candidates have at least 7 years of experience in end-user support and proven leadership...

A leading technology consulting firm in Hong Kong is looking for a Senior Deskside Support (Team Leader) to lead the IT End User Service Support Team. In this role, you will coach team members, address user issues, and communicate effectively. Ideal candidates have a degree in a related field and significant experience in user support and leadership. Enjoy...

A leading IT service provider in Hong Kong is seeking a skilled IT End User Service Support Team Leader. In this role, you will lead and coach the support team, ensuring effective communication and problem-solving for end users. A Higher Diploma in Computer or related discipline and 5 years of experience with at least 2 years in a leadership position are...

Responsibilities Delivery of IT End User Computing Services to business users in Hong Kong office Build, monitor and support the end user workspace solution, incl. applicable hardware (notebook, tablet, smartphone), software, security within the standard desktop platform, architecture and design of the software distribution infrastructure, mobile device...

MISSION The job holder ensures smooth daily operations in our Hong Kong office by delivering responsive, high-quality technical support to all users. They leverage strong expertise in Office 365 and trading applications to maintain system reliability and performance. Working closely with global IT teams, the job holder efficiently resolves issues, manages...

A leading IT support company in Hong Kong is seeking an experienced IT End User Service Support Lead. In this role, you will lead and coach the support team to effectively assist end users and troubleshoot various IT-related issues. The ideal candidate should have at least 5 years of experience in end user support and strong leadership skills. You will work...

A leading consulting firm in Hong Kong is seeking an experienced End-users Support Engineer to perform daily IT technical support and manage installations, configurations, and troubleshooting of end-user workstations. The ideal candidate will have a higher diploma in a related field, relevant experience in helpdesk support, and knowledge of ITIL practices....

A leading IT services company is seeking an IT Relationship Officer to support their End-user Support team. The role involves managing end-user enquiries, promoting IT services, and preparing surveys. The ideal candidate should be customer-oriented, possess strong communication skills, and be an energetic team player. Working location is in Central or...

Our client, a leading global investment bank, is seeking an End User Support Specialist to join their team. Responsibilities: Serve as the primary point of contact for VIP users, delivering high-touch, high-quality technical support. Respond swiftly and effectively to VIP user issues, minimizing workflow disruptions. Install, configure, and troubleshoot...

SW9761 |18 Apr 2019 End User Support SpecialistProvide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...