End User Support Specialist
2 days ago
Our client, a leading global investment bank, is seeking an End User Support Specialist to join their team. Responsibilities: Serve as the primary point of contact for VIP users, delivering high-touch, high-quality technical support. Respond swiftly and effectively to VIP user issues, minimizing workflow disruptions. Install, configure, and troubleshoot desktop systems, peripherals, and software applications. Manage video conferencing systems and provide support for offsite presentations. Work closely with the IT Help Desk and other technical teams to escalate and resolve complex issues. Support IT asset management by maintaining accurate inventory records. Ensure adherence to IT security policies and procedures. Stay informed on the latest technologies and recommend solutions to enhance the end-user experience. Requirements: Bachelors degree in Information Technology or a related field, or equivalent professional experience. 3 years of experience in desktop support, ideally within financial services or investment banking. Strong technical expertise with Windows and Mac OS, Microsoft Office 365, and basic networking. Excellent troubleshooting skills with a proactive approach to problem-solving. Familiarity with ITIL service desk processes. Outstanding customer service and communication skills. Fluency in Mandarin, Cantonese, and English to support bilingual users. Ability to work independently and collaboratively in a fast-paced, high-pressure environment. #J-18808-Ljbffr
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End User Support Specialist
6 days ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9761 |18 Apr 2019 End User Support Specialist Provide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...
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Elite End-User Support Specialist
2 days ago
hong kong, Hong Kong SAR China ioTech Solutions Full timeA leading global investment bank located in Hong Kong is seeking an End User Support Specialist to provide top-tier technical support to VIP users. The role involves troubleshooting desktop systems, managing video conferencing support, and ensuring adherence to IT security policies. Candidates must have a Bachelor's degree in IT and at least 3 years of...
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End-User IT Support Engineer
6 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeA consulting firm based in Hong Kong is seeking an End User Support Specialist to provide technical support to end users. The ideal candidate will prepare and configure desktop and laptop hardware, support standard applications, and troubleshoot devices. Candidates with 1-3 years of experience in IT support are preferred, and fresh graduates will also be...
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End User Support Specialist
6 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9761 |18 Apr 2019 End User Support SpecialistProvide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...
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Helpdesk IT Support Specialist
6 days ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeAn IT consulting firm in Hong Kong is seeking an IT Support Specialist. Responsibilities include providing immediate support for end-user IT applications, maintaining hardware and software asset management, and assisting with installations. The ideal candidate should have a diploma in Computer Science or related field, alongside good communication skills in...
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End-User IT Support Specialist
6 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeA leading consulting firm in Hong Kong is seeking an experienced End-users Support Engineer to perform daily IT technical support and manage installations, configurations, and troubleshooting of end-user workstations. The ideal candidate will have a higher diploma in a related field, relevant experience in helpdesk support, and knowledge of ITIL practices....
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End-User IT Support Specialist
6 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeA renowned media corporation in Hong Kong is looking for a dedicated IT Support Technician to provide technical support to end-users. The role involves installing and configuring IT equipment, diagnosing and resolving technical issues, and maintaining system operations. Ideal candidates will have a University degree in Computer Science or IT, over a year of...
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IT Relationship
1 week ago
Hong Kong Island, Hong Kong SAR China The Career Works Full timeA leading IT services company is seeking an IT Relationship Officer to support their End-user Support team. The role involves managing end-user enquiries, promoting IT services, and preparing surveys. The ideal candidate should be customer-oriented, possess strong communication skills, and be an energetic team player. Working location is in Central or...
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IT Support Engineer: End-User
6 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeA technology services provider in Hong Kong is looking for a support specialist. The role involves providing end-user support, managing incidents through ticketing systems, and coordinating with technical teams. Knowledge in vendor management, Windows Server maintenance, and networking support is essential. Ideal candidates should possess experience with...
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End-users Support Engineer
6 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeEnd-users Support Engineer Perform daily IT Technical Support to End-users. Perform Installs, Moves, Adds and Change (IMCA) activities. Perform install, configure, test, maintain, monitor, and troubleshoot End-user workstations and related Hardware and Software. Maintain Inventory of IT facilities. Prepare regular report for Management review. Qualifications...