Helpdesk IT Support Specialist

A prominent IT staffing agency in Hong Kong is searching for a Helpdesk Support Specialist to join their client's statutory body to support in-house IT. The role involves handling IT helpdesk requests, performing routine system operations, and assisting in IT project implementations. Candidates should have a Diploma in Information Technology and at least 2...

SW9571 | 16 Nov 2018 Helpdesk Support Specialist Provide on-time 1st tier technical support to end‑user via phone and email Log all reported technical enquiries and escalates to 2nd tier support if needed Perform remote IT troubleshooting and quick fix according to user’s request Diploma or above in Information and Technology or other related disciplines...

A multinational IT solutions provider is seeking a Helpdesk Support Officer in Hong Kong. The role involves system maintenance, troubleshooting software and hardware issues, and providing end-user support. Candidates should have a diploma in Computer Science or related fields, with 2-3 years of experience in helpdesk support. Strong communication skills in...

A global investment firm is seeking an IT Helpdesk Support professional in Hong Kong. The role focuses on providing first-level technical support, troubleshooting hardware and software issues, and ensuring user satisfaction. Candidates should have 1-2 years of experience in IT helpdesk or technical support, preferably within the banking sector, along with...

A prominent financial services provider located in Hong Kong is seeking a Helpdesk & Application Support Specialist to provide technical support for server hardware and applications. The role includes troubleshooting and incident resolution and requires knowledge of financial market operations. Candidates should have at least a diploma in Computer Science/IT...

About Us In response to strategic business needs and expansion, EDPS Executive is an additional executive arm of EDPS (EA License No. 78592). Founded in 1974, EDPS stands as the premier provider of IT contract staffing solutions in Hong Kong, boasting a long-standing history and esteemed reputation. We are privileged to have been chosen by the Government of...

A government service provider is seeking a Helpdesk and System Support Specialist in Hong Kong. The role involves providing on-site and remote support to users, performing hardware/software installations, and offering first-tier helpdesk service. Candidates must have experience with MS Windows systems and be familiar with client service. This is a full-time...

A technology consulting firm in Hong Kong is seeking an IT Helpdesk Support professional to provide technical assistance and support to end users. The ideal candidate should have a diploma in IT-related disciplines and 0-2 years of experience. Key responsibilities include helpdesk services, ensuring compliance with service level agreements, and providing...

A consulting firm in Hong Kong is seeking a Helpdesk / Deskside Support professional to provide first-line IT support for incidents and hardware issues. Responsibilities include resolving application failures, supporting desktop equipment, and providing end-user assistance on hardware and software. Candidates should have at least a diploma in Computer...

A leading technology service provider is seeking an IT Specialist / Helpdesk in Hong Kong to provide resident support. Candidates will analyze customer requirements and possess strong knowledge of IT products, including Active Directory and firewall systems. Additionally, they must hold CCNP and MCSE certifications with over 4 years of hands-on experience in...