Service Desk Team Lead

A leading consulting firm in Hong Kong is seeking a Service Desk Team Lead to lead an IT support team. The ideal candidate will provide 1st level support, maintain service delivery, and log client inquiries in the ticketing system. You will monitor the team's performance against service level agreements and prepare monthly incident reports. Candidates should...

A leading telecom solutions provider is seeking an IT Service Desk Manager in Hong Kong. This role involves overseeing daily operations of the IT support desk, mentoring staff, and ensuring high user satisfaction. Candidates should have a Bachelor's degree in IT and 3-5 years of relevant experience, including supervisory roles. Familiarity with ITIL,...

Team Lead / Senior Developer of Backend Development Hong Kong About the job Team Lead / Senior Developer of Backend Development - Billing System We are a leading global CPaaS provider recognized for offering carrier‑grade communication solutions for enterprise and carriers. With over 35 years of experience developing industry‑leading solutions in the...

Company Description: This company specializes in telecommunications and information technology services, providing innovative solutions to enhance connectivity and efficiency for businesses and consumers alike.Location: Kowloon BayNature: Renewable Contract (12 months) Others The working hours are Monday to Friday, from 09:00 to 18:00. Job Description...

A telecommunications and IT solutions provider in Hong Kong is looking for an experienced IT Service Desk Manager to supervise a team and ensure efficient support. Candidates must have at least 7 years of relevant experience, an ITIL certification, and strong leadership skills to guide the team in providing excellent customer service. The role also includes...

A hospitality company in Hong Kong is seeking a Guest Services Officer to manage front desk operations and assist guests. Responsibilities include welcoming guests, handling inquiries, and liaising with the housekeeping team. Candidates must possess a diploma in Hospitality Management, excellent communication skills in English, Cantonese, and Mandarin, and...

Join to apply for the People Help Desk Team Lead (Bangkok based) role at Agoda 4 days ago – Be among the first 25 applicants About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world....

A luxury hotel in Hong Kong seeks a supervisory front desk staff member. The role involves managing guest check-ins and promoting hotel facilities. Ideal candidates will have a minimum of three years in the hotel industry, including supervisory experience, and must be confident, independent, and possess strong interpersonal and communication skills in both...

A leading financial services organization in Hong Kong is seeking an IT Service Desk professional to provide technical support to internal users. The ideal candidate has strong problem-solving and communication skills, along with a background in IT support. This role offers comprehensive benefits and opportunities for long-term growth within a supportive,...

A luxury hotel in Hong Kong seeks a professional to handle front desk operations including check-in and check-out procedures. Responsibilities include providing excellent service to guests, assisting with currency exchange, and ensuring data accuracy in hotel systems. Applicants should have a degree in Hospitality Management and at least 2 years of...