Senior Deskside Support

SW8149 | 27 May 2021 Senior Deskside Support Responsibilities Perform level 2 troubleshooting support, back‑end support assisting level 1 support team Perform hardware support (PC, notebook, headset or printers) or other related Windows software including Adobe, anti‑virus and etc. Provide technical evaluation and recommend solutions, mainly on Microsoft...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP SupportProvide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP Support Provide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

A tech consulting firm in Hong Kong is seeking a Senior Deskside Support Engineer. This position requires at least 5 years of experience in IT support. Responsibilities include providing technical support for desktop software, troubleshooting IT issues, and leading a small team. Ideal candidates should have solid communication skills, knowledge of AV...

SW9846 |12 Aug 2019 IT User Support (Helpdesk Support / Deskside Support)Troubleshoot hardware, software, networking and configuration problems in PCs Provide on time support to end users Install and configure PC hardware / software Support desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Diploma...

SW8415 |06 Dec 2022 Senior Deskside Support Engineer Provide daily IT and desktop support to VIP users, SCCM/ Patch management, end-user support Responsible for VC support to all meetings Troubleshooting hardware and software issues Assist IT manager to manage specific tasks in projects and IT services HKDSE, Diploma holder in Computer Science or related...

SW8405 |17 Nov 2022 Team Leader (Deskside Support)Perform on-site deskside support including IMAC, desktops and laptops installation, image cloning, Hardware/Software troubleshooting, follow-up action, coordination and escalation Good knowledge of Microsoft Windows operating systems technologies Provide technical support of daily deskside support and problem...

A technology consulting firm in Hong Kong seeks a Senior Deskside Support Engineer to provide IT and desktop support to VIP users. Key responsibilities include managing video conferencing equipment, troubleshooting hardware and software issues, and assisting the IT manager with various tasks. The ideal candidate should have a diploma in Computer Science or a...

A technology consulting firm based in Hong Kong is seeking a Senior Deskside Support specialist. The role involves providing level 2 troubleshooting support, hardware support, and evaluating technical solutions primarily on the Microsoft Windows platform. Candidates must have at least 5 years of IT experience, including 3 years specifically in Windows...

Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room’s AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users. Identify, investigate, and solve problems or incidents in accordance with established...