Senior Deskside Support Lead

SW8149 | 27 May 2021 Senior Deskside Support Responsibilities Perform level 2 troubleshooting support, back‑end support assisting level 1 support team Perform hardware support (PC, notebook, headset or printers) or other related Windows software including Adobe, anti‑virus and etc. Provide technical evaluation and recommend solutions, mainly on Microsoft...

A leading consulting firm in Hong Kong is seeking a Senior Deskside Support Engineer. The role requires strong leadership skills and 5 years of experience in end-user support, with at least 3 years in a leadership position. Responsibilities include managing the support team, resolving technical issues, and ensuring high customer satisfaction. The position...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP SupportProvide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP Support Provide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

A leading consulting firm in Hong Kong is looking for a Senior Deskside Support Engineer / Team Leader to provide technical support for internal users and lead a small team. The ideal candidate should have at least 5 years of experience in IT support, strong communication skills, and knowledge of various operating systems. This role offers a supportive work...

SW9846 |12 Aug 2019 IT User Support (Helpdesk Support / Deskside Support)Troubleshoot hardware, software, networking and configuration problems in PCs Provide on time support to end users Install and configure PC hardware / software Support desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Diploma...

Deskside Support Lead 25k Michael Page – Join to apply for an exciting role in the Technology & Telecoms sector. About Our Client Our client is a well‑established entity in the Technology & Telecoms industry, committed to delivering innovative solutions and maintaining high standards in technology services. Job Description Lead, coordinate, and support a...

SW8415 |06 Dec 2022 Senior Deskside Support Engineer Provide daily IT and desktop support to VIP users, SCCM/ Patch management, end-user support Responsible for VC support to all meetings Troubleshooting hardware and software issues Assist IT manager to manage specific tasks in projects and IT services HKDSE, Diploma holder in Computer Science or related...

SW8742 |13 Jan 2025 Senior Deskside Support Engineer/ Team Leader (28-36k)Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users. Identify,...

SW8722 |19 Nov 2024 Senior Deskside Support Engineer/ Team Leader (28-35k) Responsibilities Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook. Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users....